Passport advice and complaints

Phone

Telephone:
0300 222 0000

Textphone:
18001 0300 222 0222

Outside UK:
+44 (0)300 222 0000

Opening times:

Monday to Friday, 8am to 8pm Weekends and public holidays, 9am to 5:30pm

Find out about call charges

Post

Her Majesty's Passport Office
PO Box 767
Southport
PR8 9PW
United Kingdom

Online

Use the online enquiry form for general advice or to make a complaint. You can’t use it to book an appointment.

Complaints about British passports issued in the UK

You can contact Her Majesty’s Passport Office to complain about a British Passport issued in the UK.

More information

You can book an appointment online if you need a passport urgently.

Find more information about how to: