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Housing Benefit: additional guidance manuals and good practice guides

This guidance is for local authority staff to process claims and administer Housing Benefit, including Local Housing Allowance.

These guidance manuals and good practice guides have been developed and produced for local authority staff to process claims and administer Housing Benefit, including Local Housing Allowance.

DWP is responsible for updating all the material and advising local authorities about any updates through our newsletter or bulletins.

Guidance manuals and good practice guides

  1. Housing Benefit quality assurance process: good practice guide

    • Guidance
  2. Housing Benefit review: local authority good practice guide

    • Guidance
  3. Housing Benefit Assurance Process (HBAP)

    • Guidance
  4. Housing Benefit subsidy guidance manual 2016 to 2017

    • Guidance
  5. Housing Benefit subsidy guidance manual 2015 to 2016

    • Guidance
  6. Housing Benefit subsidy guidance manual 2014 to 2015

    • Guidance
  7. HB and CTB subsidy guidance manual 2013 to 2014

    • Guidance
  8. Housing Benefit subsidy claims: local authority best practice guide

    • Guidance
  9. Housing Benefit claims processing guidance

    • Guidance
  10. Discretionary Housing Payments guidance manual

    • Guidance
  11. Real Time Information (RTI) awareness aid for local authorities

    • Guidance
  12. Data sharing guidance for local authorities

    • Guidance
  13. Housing Benefit overpayments guide

    • Guidance
  14. Housing Benefit overpayment recovery good practice

    • Guidance
Published 5 February 2016
Last updated 29 June 2017 + show all updates
  1. Added link to 'Real Time Information (RTI) awareness aid for local authorities'.
  2. Added link to - Housing Benefit quality assurance process: good practice guide.
  3. First published.