Housing Benefit claims processing guidance
- Department for Work and Pensions
- Part of:
- Housing Benefit: additional guidance manuals and good practice guides
- 17 October 2013
This document contains guidance for local authorities on processing claims for Housing Benefit.
PDF, 64KB, 25 pages
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This document contains Housing Benefit processing guidance for local authorities. It includes:
- the claims process
- telephone and electronic claims
- calculating Housing Benefit
- change of circumstances
- extended payments
- appeals and complaints
Published: 17 October 2013