Valuation Office: enquiries
Contact the Valuation Office for help with Council Tax, business rates, self-catering holiday lets, Local Housing Allowance or fair rents.
Contact your local council if you have a question about your bill. The Valuation Office cannot answer questions about your Council Tax bill or business rates bill.
Online
If your property is in England or Wales contact the Valuation Office online.
If your property is in Scotland, find contacts on the Scottish Assessors website.
If your property is in Northern Ireland, find how to contact Land and Property Services on the Department of Finance (Northern Ireland) website.
Council Tax enquiries
Before you contact us, you can:
- check your Council Tax band
- find out how to challenge your Council Tax band
- check how long it will take to get a reply after you’ve submitted a Council Tax band challenge
Business rates enquiries
Before you contact us, you can:
- check your business rates valuation
- find out how to challenge your business rates valuation
- send your rent, lease or ownership details to the Valuation Office if we have asked you for information about your business property
Phone
Call the Valuation Office if you need help with:
- Council Tax
-
business rates
-
self-catering holiday lets
- Housing Benefit and Local Housing Allowances
- fair rents
Telephone (England): 03000 501 501
Telephone (Wales): 03000 505 505
Opening times:
Monday and Tuesday: 9am to 4:30pm
Wednesday: 10am to 4:30pm
Thursday and Friday: 9am to 4:30pm
Closed bank holidays
Find out how to get help from the Valuation Office if you need extra support due to a health condition or personal circumstance.