4. Make a claim

You will need

Before you apply, check you’re eligible and make sure you have:

  • your National Insurance number
  • the date of birth and address of the person you’re caring for
  • your bank or building society details

You may need to provide course details if you are studying, and any employment details including dates and how much you were paid.

You can backdate your claim by up to 3 months.

The application will reset if you don’t do anything for more than 90 minutes - you’ll have to restart your application.

Other ways to apply

If you can’t apply online, you can apply by post. The address to send your application to is at the end of the form.

Appeal a decision

You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.