Contact the Carer's Allowance Unit
Get information on Carer’s Allowance and how to make a claim.
This guide is also available in Welsh (Cymraeg).
General enquiries
Telephone: 0800 731 0297
Textphone: 0800 731 0317
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 8am to 6pm
Find out about call charges
Carers Allowance Unit
Mail Handling Site A
Wolverhampton
WV98 2AB
You can find out more about Carer’s Allowance, or report changes in circumstance if you already receive it.
Helpline opening times over Christmas and New Year
Date | Opening times |
---|---|
Friday 22 December 2023 | Open 8am to 5pm |
Monday 25 December 2023 | Closed |
Tuesday 26 December 2023 | Closed |
Wednesday 27 December 2023 | Open 8am to 5pm |
Thursday 28 December 2023 | Open 8am to 6pm |
Friday 29 December 2023 | Open 8am to 5pm |
Monday 1 January 2024 | Closed |