Benefit cap

Help with the benefit cap

Call the Department for Work and Pensions (DWP) if you need help with the benefit cap.

Universal Credit helpline

Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm

Telephone (Welsh): 0800 328 1744
Monday to Friday, 8am to 6pm

Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

You can also contact DWP through the journal in your Universal Credit online account.

For any other benefits

Telephone: 0800 169 0145
Telephone (Welsh): 0800 169 0238
Textphone: 0800 169 0314
Monday to Friday, 8am to 6pm

Find out about call charges