Hanoi
British Embassy Hanoi
The British Embassy in Hanoi maintains and develops relations between the UK and Vietnam.
Find out more on our UK and Vietnam news page. We provide services to British nationals living in and visiting Vietnam. You can access UK government services while in Vietnam.
If you’re travelling in Vietnam, see our Vietnam travel advice.
Our work covers a range of areas including:
- political – diplomatic cooperation
- global and regional issues
- international trade
- sustainable socio-economic development
- education, training, science and technology
- security and defence
- people-to-people links
Getting help
If you cannot get the support you need from local services, the Foreign, Commonwealth & Development Office (FCDO) can help British people abroad.
We prioritise emergencies and people who are vulnerable, for example, if someone’s:
- ill, injured, or involved in a crime
- with a British person who’s died
Consular appointments
Are open by appointment only.
Both the Embassy in Hanoi and Consulate in Ho Chi Minh city provide the same services.
The Embassy/Consulate offer a limited number of services for British Nationals abroad
Services available are listed on the Support for British Nationals abroad page.
This page will list the routine services available and guide you through booking, uploading the support documents, paying for the service and booking the appointment.
In addition to the above services, Vietnam offers a small number of country specific services such as name affirmations and certifying driving licences.
The Living in Vietnam guide goes into more detail about these services.
You can submit a general enquiry through the links in this guide if you would like to request an appointment for one of these non-routine services
The request will be reviewed by consular staff who will inform you whether the service you have requested is available at the Embassy, and if so, you will be sent a link to book the appointment.
Get an emergency travel document
You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.
Apply online for an emergency travel document.
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If your passport has been lost or stolen, you will be required to show a police report when you go to Immigration for the exit stamp. The lost/stolen passport has to be reported to the police station closest to where you suspect it was lost/stolen. The police report will be in Vietnamese, if you require a copy for your insurance then you will need to pay for an official translation.
You will need to obtain an exit visa issued by the Vietnam Immigration Department when leaving the country on an emergency travel document issued in Vietnam. This can take up to 5 working days to obtain. However this could be longer if you have overstayed as an investigation into this and a decision on the fine amount to be settled will need to take place. The Immigration office will be able to advise on the estimated processing time and they will contact you directly when the fine decision is ready
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen.
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
See the full list of notarial and documentary services for British people abroad.
Legalisation service
Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities.
Consular fees
Our people
Contact us
British Embassy Hanoi
Central Building, 4th floor 31 Hai Ba Trung, Cua Nam Ward
Hanoi
Vietnam
Public access to embassies, high commissions and consulates is by appointment only
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Email - for trade and investment in Vietnam
DIT.Vietnam@fcdo.gov.uk
To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/vietnam/british-embassy-hanoi