British Embassy Hanoi
The British Embassy in Hanoi maintains and develops relations between the UK and Vietnam.
Find out more on our UK and Vietnam news page. We provide services to British nationals living in and visiting Vietnam. You can access UK government services while in Vietnam.
Our work covers a range of areas including:
- political – diplomatic cooperation
- global and regional issues
- international trade
- sustainable socio-economic development
- education, training, science and technology
- security and defence
- people-to-people links
Urgent assistance
If you’re travelling in Vietnam, see our Vietnam travel advice about coronavirus (COVID-19). See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Hanoi and you need advice which is not covered by reading our travel advice then you can contact us online
If you’re in Hanoi and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +84 (0) 24 3936 0500.
Consular appointments
We are open by appointment only.
Get an emergency travel document
You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.
Apply online for an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
You will need to obtain an exit visa issued by the Vietnam Immigration Department when leaving the country on an emergency travel document issued in Vietnam. This can take up to 5 working days to obtain. Please contact us as soon as possible if you are travelling in a week or less.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen.
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
We may be able to offer notarial services for British nationals in Vietnam. Check the full list of Notarial and documentary services we provide.
Legalisation Service
Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.
Consular fees
UK law states that we have to charge for some of our services. See full list of current fees in Vietnam.
We also provide services in Ho Chi Minh City.
Our people
Contact us
British Embassy Hanoi
Central Building, 4th floor
31 Hai Ba Trung
Hanoi
Vietnam
Telephone +84 (0)24 3936 0500
Fax +84 (0)24 3936 0561
Email - for trade and investment in Vietnam DIT.Vietnam@fcdo.gov.uk
Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-hanoi
For enquiries that are not about consular issues, email generalenquiries.vietnam@fcdo.gov.uk.
Office opening hours:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm
Consular public hours for notarial and documentary services - by appointment only:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm
British Consulate-General Ho Chi Minh City
25 Le Duan Street,
District 1
Ho Chi Minh City
Vietnam
Telephone +84 (0)28 3825 1380 / +84 (0)24 3936 0500
Fax (Commercial and Management sections) +84 (0)28 3822 1971
Fax (Consular sections) +84 (0)28 3829 5257
Email - for trade and investment in Vietnam DIT.Vietnam@fcdo.gov.uk
Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-ho-chi-minh
For enquiries that are not about consular issues, email generalenquiries.vietnam@fcdo.gov.uk.
Office opening hours:
Monday to Thursday: 8:30am to 12:30pm and 1:30pm to 4:45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm
Consular public hours for notarial and documentary services - by appointment only:
Monday to Thursday: 8.30am to 12.00pm and 1.00pm to 4.45pm
Friday: 8.30am to 12.00pm and 12.30pm to 3.00pm
Corporate information