We maintain and develop relations between the UK and Vietnam. The British Embassy in Hanoi provides services to British nationals living in and visiting Vietnam.

Our work covers a range of areas including:

  • political – diplomatic cooperation
  • global and regional issues
  • international trade
  • sustainable socio-economic development
  • education, training, science and technology
  • security and defence
  • people-to-people links

You can access UK government services while in Vietnam.

Urgent assistance

If you’re in Hanoi and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +84 (0) 24 3936 0500. If you’re in the UK and worried about a British national in Vietnam, call 020 7008 1500.

Consular appointments

We are open by appointment only, 09:00-11:45 Monday, Tuesday, and Thursday and 14:00-15:30 Wednesday (except public holidays).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Please check the country’s specific visa requirements prior to applying for the ETD. You will need to visit Vietnam Immigration to obtain an exit visa.

An ETD does not guarantee entry to every country. Please read what an emergency travel document does.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest embassy or consulate.

Book an appointment for an emergency travel document in Hanoi.

Book an appointment an emergency travel document in Ho Chi Minh City.

Other consular services

Notarial and documentary services

We may be able to offer notarial services for British nationals in Vietnam. Check the full list of Notarial and documentary services we provide.

Legalisation Service

Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

Consular fees

UK law states that we have to charge for some of our services. See full list of current fees in Vietnam.

We also provide services in Ho Chi Minh City.

Our people

Giles Lever

Giles Lever

British Ambassador to Vietnam

Contact us

British Embassy Hanoi

Central Building, 4th floor
31 Hai Ba Trung

Hanoi
Vietnam

Office opening hours:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm

Consular public hours (for notarial and documentary services - by appointment only):
Monday, Tuesday, Thursday: 09:00am to11:45am
Wednesday: 2:00 pm to 3:30pm.

Access and opening times

British Consulate-General Ho Chi Minh City

25 Le Duan Street,
District 1

Ho Chi Minh City
Vietnam

Office opening hours:
Monday to Thursday: 8:30am to 12:30pm and 1:30pm to 4:45pm
Friday: 8.30am to 12.30pm and 1.30pm to 3.00pm

Consular public hours (for notarial and documentary services - by appointment only):
Monday, Tuesday, Thursday: 09:00am to 11:45am
Wednesday: 02:00pm to 03:30pm.

Access and opening times