The British Embassy in Hanoi maintains and develops relations between the UK and Vietnam.

Find out more on our UK and Vietnam news page. We provide services to British nationals living in and visiting Vietnam. You can access UK government services while in Vietnam.

Our work covers a range of areas including:

political – diplomatic cooperation
global and regional issues
international trade
sustainable socio-economic development
education, training, science and technology
security and defence
people-to-people links

Urgent assistance

If you’re in Hanoi and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +84 (0) 24 3936 0500. If you’re in the UK and worried about a British national in Vietnam, call 020 7008 1500.

Consular appointments

We are open by appointment only, 09:00am - 10:00am Tuesday and Thursday and 02:00pm - 03:00pm Wednesday (except public holidays).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

You will need to obtain an exit visa issued by the Vietnam Immigration Department when leaving the country on an emergency travel document issued in Vietnam. This can take up to 5 working days to obtain. Please contact us as soon as possible if you are travelling in a week or less.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy in Hanoi.

Other consular services

Notarial and documentary services

We may be able to offer notarial services for British nationals in Vietnam. Check the full list of Notarial and documentary services we provide.

Legalisation Service

Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

Consular fees

UK law states that we have to charge for some of our services. See full list of current fees in Vietnam.

We also provide services in Ho Chi Minh City.

Our people

Gareth Ward

British Ambassador to Vietnam

Contact us

British Embassy Hanoi

Central Building, 4th floor
31 Hai Ba Trung
Hanoi
Vietnam

Telephone +84 (0)24 3936 0500

Fax +84 (0)24 3936 0561

Email - for trade and investment in Vietnam DIT.Vietnam@fco.gov.uk

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-hanoi
For enquiries that are not about consular issues, email generalenquiries.vietnam@fco.gov.uk.

Office opening hours:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm

Consular public hours (for notarial and documentary services - by appointment only):
Tuesday, Thursday: 09:00am to 10:00am
Wednesday: 02:00pm to 03:00pm.

Access and opening times

British Consulate-General Ho Chi Minh City

25 Le Duan Street,
District 1
Ho Chi Minh City
Vietnam

Telephone +84 (0)28 3825 1380 / +84 (0)24 3936 0500

Fax (Commercial and Management sections) +84 (0)28 3822 1971

Fax (Consular sections) +84 (0)28 3829 5257