We develop and maintain relations between the UK and Vietnam.

Our work covers a range of areas including:

  • political – diplomatic cooperation

  • global and regional issues

  • international trade

  • sustainable socio-economic development

  • education, training, science and technology

  • security and defence

  • people-to-people links

The UK presence in Vietnam includes the Embassy in Hanoi and Consulate General in Ho Chi Minh City. The British Council has an active presence in both Hanoi and Ho Chi Minh City.

Check our opening hours

Services for British nationals


For information about whether you require a visa to the United Kingdom and how to apply, please go to UK visas and immigration. Should you need to ask a question about UK visas or your visa application you will find telephone, email and web-chat contact details here. Staff at our Embassy/High Commission/Consulate and visa application centre(s) cannot help with any visa enquiries.

Out-of-hours emergency assistance

British nationals who need emergency assistance outside of normal office hours should call +84 (0) 24 3936 0500 where they will be given details on how to proceed, and how to contact a consular officer if needed. If you are in the UK and concerned about a British national in Vietnam, please call 020 7008 1500.

Consular appointments

We are open to the public by appointment only, between the hours of 09:00-11:45 on Monday, Tuesday, and Thursday and between the hours of 14:00 – 15:30 on Wednesday (except public holidays).

For legalisation or notarial services: Please read further information below under ‘Notarial and Documentary Services’

For Same Sex Marriage Registrations: These services are only provided at the British Embassy in Hanoi, please visit the following link for further information.

For Emergency Travel Documents: Please read further information below under ‘Get an emergency travel document’.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Please check the country’s specific visa requirements prior to applying for the ETD. You will need to visit Vietnam Immigration to obtain an exit visa.

An ETD does not guarantee entry to every country. Please read what an emergency travel document does.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest embassy or consulate.

Book an appointment for an emergency travel document in Hanoi.

Book an appointment an emergency travel document in Ho Chi Minh City.

Travel advice: For information and advice on travelling to Vietnam, see travel advice for Vietnam.

Passport renewal

For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website.

Please note that our Embassy and Consulate General cannot deal with individual enquiries about passport applications.


We can issue affirmations or affidavits of marital status. For information on getting married in Vietnam, see getting married abroad.

Births and deaths

Find out how to register a birth or register a death which occurred in Vietnam.

The British Embassy in Hanoi and British Consulate General in Ho Chi Minh City no longer accept applications to register births or deaths which occurred overseas. This service has now been transferred to the Foreign and Commonwealth Office in the UK.

There are no changes to the entitlement to register a birth or death. The processing time will remain the same. However, you will now need to allow extra time for the documents to be sent to and from the UK.

Bereavement support

If the death occurred in Vietnam and you’re still in the country, please contact us on (024) 3936 0500. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad and information relating to death in Vietnam.

Travel advice

For information on staying safe and avoiding problems when living or travelling abroad, with links to our embassies, high commissions and other diplomatic posts across the world. Check Travel advice for information about Vietnam

Notarial and documentary services

We may be able to offer notarial services for British national in Vietnam. Check the full list of Notarial and documentary services we provide.

Legalisation Service

Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

Lists of local service providers

Lists of Lawyers, Translators/Interpreters, Medical Facilities and Funeral Directors in Hanoi and Ho Chi Minh City are available. Please note that inclusion in these lists does not constitute official endorsement by the British Embassy or the UK Government.

Support if you’ve been arrested

We’ll do all we can to contact you after being hold that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Vietnam. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in crimial or civil court proceedings.

Guides we produce

We also produce the following guides that you may find useful in specific circumstances.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds

  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital

  • help people with mental health illness

  • do all we properly can to contact you within 24 hours of being told that you have been detained

  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping

  • contact family or friends for you if you want

  • make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crisis abroad

For more information on the services we can provide, see Support for British nationals abroad: A guide.

What our consulates cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings

  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures

  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers

  • get you better treatment in hospital or prison than is given to local people

  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back

  • make travel arrangements for you, or find you work or accommodation

  • make business arrangements on your behalf

Consular fees

UK law states that we have to charge for some of our services. See full list of current fees in Vietnam.

Our people

Giles Lever

Giles Lever

British Ambassador to Vietnam

Contact us

British Embassy Hanoi

Central Building, 4th floor
31 Hai Ba Trung


Office opening hours:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm

Consular public hours (for notarial and documentary services - by appointment only):
Monday, Tuesday, Thursday: 09:00am to11:45am
Wednesday: 2:00 pm to 3:30pm.

Access and opening times

British Consulate-General Ho Chi Minh City

25 Le Duan Street,
District 1

Ho Chi Minh City

Office opening hours:
Monday to Thursday: 8:30am to 12:30pm and 1:30pm to 4:45pm
Friday: 8.30am to 12.30pm and 1.30pm to 3.00pm

Consular public hours (for notarial and documentary services - by appointment only):
Monday, Tuesday, Thursday: 09:00am to 11:45am
Wednesday: 02:00pm to 03:30pm.

Access and opening times