The British Consulate-General in Osaka represents the UK government in Western Japan.

We no longer provide consular services. British Nationals can access consular services in Tokyo.

Find out more on our UK and Japan news page. We provide services to British nationals living in and visiting Japan. You can access UK government services while in Japan.

Urgent assistance

If you’re in Osaka and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call (+81) (3) 5211-1100. If you’re in the UK and worried about a British national in Japan, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy in Tokyo.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including Administering an oath, affirmation or affidavit, Making a certified copy of a document. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Japan.

Contact us

British Consulate General Osaka

541 - 0059
Osaka3-5-1 Bakuro-machi, Chuo-ku

Assistance for British Nationals:
All consular services are provided through the British Embassy in Tokyo. British nationals requiring consular assistance in Japan should call (+81) (3) 5211-1100 or email

If you would like to report an emergency involving a British national, please call 03 5211 1100 at any time.

Access and opening times

Corporate information