About British Consulate General Osaka
〒541 - 0059
Osaka3-5-1 Bakuro-machi, Chuo-ku
Japan
Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/japan/british-consulate-general-osaka
Disabled access
The Foreign, Commonwealth & Development Office and the British Consulate-General, Osaka are keen to ensure that their buildings and services are accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people.
General physical access
- entrances - The British Consulate-General in Osaka is located on the 19th floor of commercial building and is accessible by a lift
- toilets - disabled toilet is located on the ground floor of the building
- parking - we have no specific disabled parking space but this can be arranged with 24 hours notice
- floor coverings - internal floor surfaces are flat, either stone floors or carpet
- handrails - no handrails are installed
- doors - if necessary, assistance will be provided in opening doors
- lighting - adequate throughout
- emergency/evacuation - procedures are in place to assist disabled persons in the event of emergency/evacuation
- phones - accessible to wheelchair users
Access for visually-impaired visitors
- signs - there are currently no Braille signs
- guide dogs - guide dogs are welcome
Access for Deaf/hard of hearing visitors
- hearing loops are installed
- minicom and textphones are not installed
- sign language - we have nobody qualified in Sign Language, however, all Consulate-General staff are willing to assist using pen and paper *interpretation - no professional signing interpretation is available but the Consulate-General will endeavour to arrange this, with notice
- hearing dogs are welcome
Contact us
If you need to visit us or use our services and feel that they may be inaccessible to you, please contact Customer Services Team, by telephoning 06 6120 5600 or e-mail our Customer Services team who will try to find an alternative way of providing assistance.
Public Holidays 2026
On the following public holidays, our office will be closed for normal business. Emergency consular assistance for British nationals is available by telephone.
| Date | Holiday |
|---|---|
| 1 January | New Year’s Day |
| 23 February | Emperor’s Birthday |
| 3 April | Good Friday |
| 6 April | Easter Monday |
| 4 May | Greenery Day, Early May bank holiday |
| 5 May | Children’s Day |
| 20 July | Marine Day |
| 21 September | Respect for the Aged Day |
| 12 October | Sports Day |
| 23 November | Labour Thanksgiving Day |
| 25 December | Christmas Day |
| 28 December | Boxing Day |