We develop and sustain the important and long-lasting relationship between the UK and Japan. This involves dealing with a wide range of political, commercial, security and economic questions of interest to the UK and Japan.

The British Embassy in Tokyo, together with the British Consulate-General in Osaka, represents the UK government in Japan. Our two offices work together to support the full range of British interests in Japan: international cooperation in support of our values and working to reduce conflict; building Britain’s prosperity through increased trade and investment in open markets; and supporting British nationals who visit and live in Japan through modern and efficient consular services.

Our services

Out-of-hours emergency assistance

British nationals who need emergency assistance outside normal office hours should call +81 (0) 3 5211 1100 where they will be given details on how to contact Consular staff at the Global Response Centre. They will be able to offer basic advice on urgent issues.

Emergency travel documents

We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 48 hours, you should contact your nearest consulate as soon as possible. For all other applications, please check what you must bring with you and then make an appointment at your nearest consulate using the links below.

Please call your nearest consulate for advice before making an appointment if:

  • you have never applied for a British passport before
  • you are applying on behalf of a child

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

Book an appointment for an emergency travel document at British Embassy Tokyo

Book an appointment an emergency travel document at Consulate General Osaka

Passport renewal

For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website. Please note that our embassy or consulate-general cannot deal with individual enquiries about passport applications.


Information about applying for a UK visa is on the UK visas and immigration website. Here you will find information on whether you need a visa, the requirements for each visa category, the cost, guidance on how to apply for your visa and a link to information on your nearest visa application centre. Should you need to ask a question about the visa application process or enquire about an ongoing application, you can contact our international visa enquiry service. Staff at our Embassy, Consulate-general and visa application centres cannot help with visa enquiries.

Notarial and documentary services

Information about official documents and certificates available at British Embassy and Consulate-General in Japan.

The British Embassy in Tokyo and British Consulate-General in Osaka no longer accept applications to register births or deaths which occurred overseas. This service has now transferred to the Foreign and Commonwealth Office in the UK.

There are no changes to the entitlement to register a birth or death. The processing time will remain the same. However, you will now need to allow extra time for the documents to be sent to and from the UK. See Register a birth abroad page or Register a death page for further information.

List of lawyers and interpreters

A list of English speaking lawyers, translators and interpreters who may be able to help you with official translations in Japan. Please note that inclusion in this list does not constitute official endorsement by the British Embassy, the British Consulate-General or the UK government.

Prisoner pack

Japan - Prisoner Pack: explanation of the legal and prison system to British nationals.

Travel advice for Japan

Travel advice for Japan: Information, news and updates to ensure you stay safe, avoid problems, and make informed decisions when living or travelling in Japan.

Guides we produce

We also produce guides for British nationals that may be useful.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • do all we properly can to contact you within 24 hours of being told that you have been detained
  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
  • contact family or friends for you if you want
  • make special arrangements in cases of terrorism, civil disturbances or natural disasters

UK law says we have to charge for some services. Details of our current fees and the standards of service you can expect to receive are on display in all our consular offices. (If you want to pay by credit card you can use our Credit Card Authorisation Form)

What our embassy and consulate-general cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Our people

Tim Hitchens

Tim Hitchens

British Ambassador to Japan

Contact us

British Embassy Tokyo

TokyoNo 1 Ichiban-cho, Chiyoda-ku, Tokyo

Opening hours:
The British Embassy is open Monday to Friday 9:30am to 4:30pm and closed for weekends.

The Consular section is open Monday & Friday: 9:30am – 1:00pm
Tuesday: 9:30am - 12:00pm, 2:00pm - 5:00pm
Closed on Wednesdays and Thursdays
(Please note: appointments required for all documentary and notarial services)

If you would like to report an Emergency involving a British National, please call 03-5211-1100 at any time.

Access and opening times

UK Trade and Investment Japan

Access and opening times

British Consulate-General Osaka

541 - 0059
3-5-1 Bakuro-machi, Chuo-ku, Osaka

Opening hours:
The British Consulate General is open Monday to Friday, 9:30am to midday / 1:00pm to 5:00pm and closed for weekends.

Consular section opening hours:
Tuesday: 11:00am, 2:00pm, 3:00pm
Wednesday : 11:00am to 1:00pm
Closed on Monday, Thursday, and Friday
(Please note: appointments required for all documentary services)

If you would like to report an Emergency involving a British National, please call 06-6120-5600 at any time.

Access and opening times