British Ambassador to Japan
We develop and sustain the important and long-lasting relationship between the UK and Japan. This involves dealing with a wide range of political, commercial, security and economic questions of interest to the UK and Japan.
The British Embassy in Tokyo, together with the British Consulate-General in Osaka, represents the UK government in Japan. Our two offices work together to support the full range of British interests in Japan: international cooperation in support of our values and working to reduce conflict; building Britain’s prosperity through increased trade and investment in open markets; and supporting British nationals who visit and live in Japan through modern and efficient consular services.
Out-of-hours emergency assistance
British nationals who need emergency assistance outside normal office hours should call +81 (0) 3 5211 1100 where they will be given details on how to contact Consular staff at the Global Response Centre. They will be able to offer basic advice on urgent issues.
Make an appointment
For all notarial and documentary services, you need to make an appointment by email. (see below for address and services available) Please make sure to indicate your name, contact details, service you wish to request, your proposed dates (in order of preference) and availability (we ask for 72 hours notice if possible). We aim to get back to you within the next working day. Please give notice by email when you want to cancel your appointment.
Tokyo - firstname.lastname@example.org
Services available: ETDs, CNIs, notices of marriage; notarial services such as affadavits and certifying a signature.
Osaka - email@example.com
Services available: ETDs, CNIs, notices of marriage – (NB. We do not offer any notarial services in Osaka.)
Emergency travel documents
An emergency travel document enables British nationals abroad whose passport is lost, stolen, unavailable because it is being renewed or has been sent as part of a visa application, to make a single or return journey to the UK or another country of residence, via a maximum of five transit countries.
Details of how to get a passport extension or emergency child travel document can be found here. If you want to make an appointment, contact our Consular section using the details as the foot of this page.
For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website. Please note that our embassy or consulate-general cannot deal with individual enquiries about passport applications.
Information about applying for a UK visa is on the UK visas and immigration website. Here you will find information on whether you need a visa, the requirements for each visa category, the cost, guidance on how to apply for your visa and a link to information on your nearest visa application centre. Should you need to ask a question about the visa application process or enquire about an ongoing application, you can contact our international visa enquiry service. Staff at our Embassy, Consulate-general and visa application centres cannot help with visa enquiries.
Notarial and documentary services
Information about official documents and certificates available at British Embassy and Consulate-General in Japan.
The British Embassy in Tokyo and British Consulate-General in Osaka no longer accept applications to register births or deaths which occurred overseas. This service has now transferred to the Foreign and Commonwealth Office in the UK.
There are no changes to the entitlement to register a birth or death. The processing time will remain the same. However, you will now need to allow extra time for the documents to be sent to and from the UK. See Register a birth abroad page or Register a death page for further information.
List of lawyers and interpreters
A list of English speaking lawyers, translators and interpreters who may be able to help you with official translations in Japan. Please note that inclusion in this list does not constitute official endorsement by the British Embassy, the British Consulate-General or the UK government.
Japan - Prisoner Pack: explanation of the legal and prison system to British nationals.
Travel advice for Japan
Travel advice for Japan: Information, news and updates to ensure you stay safe, avoid problems, and make informed decisions when living or travelling in Japan.
Guides we produce
We also produce guides for British nationals that may be useful.
- Living in Japan - advice for British nationals resident in Japan on registering with the authorities, and how to register marriages, births and deaths.
- Notarial and documentary services guide for Japan - documents, certificates, letters and notes available at the British Embassy and Consulate in Japan. (Japanese version)
- Japan-Child Abduction – information on legal issues relating to parental child abduction.
- Help for British nationals in Eastern Japan and Western Japan – General counselling services for British nationals in Japan.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- do all we properly can to contact you within 24 hours of being told that you have been detained
- offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters
UK law says we have to charge for some services. Details of our current fees and the standards of service you can expect to receive are on display in all our consular offices. (If you want to pay by credit card you can use our Credit Card Authorisation Form)
What our embassy and consulate-general cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
- help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
British Embassy Tokyo
TokyoNo 1 Ichiban-cho, Chiyoda-ku, Tokyo
Telephone (+81) (3) 5211-1100
Fax (+81) (3) 5275-3164
Fax - Consular assistance for British nationals +(81) (3) 5275 0346
Email - consular enquiries firstname.lastname@example.org
Email - general enquiries email@example.com
The British Embassy is open Monday to Friday 9:30am to 4:30pm and closed for weekends.
The Consular section is open Monday and Friday: 9:00 to 1:00pm
Tuesday and Thursday: 9:00am to midday / 2:00pm to 4:00pm
The section is closed on Wednesdays.
(Please note: appointments required for all documentary and notarial services)
If you would like to report an Emergency involving a British National, please call 03-5211-1100 at any time.
British Consulate-General Osaka
〒541 - 0059
3-5-1 Bakuro-machi, Chuo-ku, Osaka
Telephone (+81) (6) 6120 5600
Fax (+81) (6) 6281 1731
The British Consulate General is open Monday to Friday, 9:30am to midday / 1:00pm to 5:00pm and closed for weekends.
Consular section opening hours:
Monday : 11:00am to 1:00pm
Thursday: 11:00am to 1:00pm / 2:00pm to 4:00pm
The section is closed on Tuesdays, Wednesdays and Fridays.
(Please note: appointments required for all documentary services)
If you would like to report an Emergency involving a British National, please call 06-6120-5600 at any time.
UK Trade and Investment Japan
Tokyo - trade services Telephone: 03-5211-1100 Fax : 03-3265-5580
Tokyo - investment services Telephone: 03-5211-1100 Fax: 03-5211-1313
Osaka office Telephone: 06-6120-5600 Fax: 06-6281-1731
Email - trade firstname.lastname@example.org
Email - investment email@example.com