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Departments, agencies and public bodies
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Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Contact details, webchat and helplines for enquiries with HMRC on tax, Self Assessment, Child Benefit or tax credits (including Welsh language services).
Appeal to the independent Social Security and Child Support tribunal about a benefit decision: what happens at the hearing, getting a decision, if you do not agree
You can appeal a decision about your entitlement to benefits, for example…
Your appeal will be sent to the department that made the decision about…
Submit any evidence as soon as possible before the hearing so the tribunal…
You may be able to: get a decision cancelled (‘set aside’) appeal to the…
Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
Contact HM Revenue and Customs if you cannot pay your tax bill - get more time to pay or pay in instalments.
What to do when you disagree with a tax decision (HMRC1) - appealing against a decision, getting a review by HMRC and reasonable excuses.
Appeal to the First-tier Tribunal (Tax) against tax decisions: how to appeal, the hearing, if you lose your case.
Complain about the Child Benefit Office - online complaint form, complaints address and telephone number
Tax credits - appeals, appeal form, how to make a complaint.
Send details of your complaint to the Adjudicator’s Office.
Use the authority to act form to tell the Adjudicator's Office you want someone else to represent you, like an accountant, friend, or relative.
Appeal a decision on credits for different circumstances, for example if you’re a carer, on jury service or claiming statutory pay for maternity or sick leave.
Do not include personal or financial information like your National Insurance number or credit card details.
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