Submit your appeal

You can appeal a decision about your entitlement to benefits, for example Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit.

You’ll need:

  • your Mandatory Reconsideration Notice - you get this after you ask for the benefit decision to be looked at again
  • your National Insurance number
  • the details of the representative helping with your appeal (if you’re using one)

You’ll need to choose whether you want to go to the tribunal hearing to explain your appeal in person. If you do not attend, your appeal will be decided on your appeal form and any supporting evidence you provide.

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Appealing by post

You can use form SSCS1 to appeal an ESA or PIP decision by post.

Help with your appeal

You can appoint someone as a ‘representative’ to help you with your appeal. A representative can:

  • help you submit your appeal or prepare your evidence
  • act on your behalf
  • give you advice

Anyone can be a representative, including friends and family.

You might also be able to find a representative through a library or from an organisation in your area that gives advice on claiming benefits, such as Citizens Advice.

Your representative will have permission to act on your behalf, for example to respond to letters. They’ll be sent all the information about your appeal, including any medical evidence.

To register a representative, you can either:

  • name your representative when you submit your appeal
  • register a representative at any point after you submit your appeal - contact the benefit appeals helpline

Contact the benefit appeals helpline if you need more help submitting an appeal.

Benefit appeals helpline (England and Wales)
Telephone: 0300 123 1142
Monday to Friday, 8:30am to 5pm
Find out about call charges

Benefit appeals helpline (Scotland)
Telephone: 0300 790 6234
Monday to Friday, 8:30am to 5pm
Find out about call charges