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A short guide to how businesses and traders must treat consumers fairly, under the Digital Markets, Competition and Consumers Act.
The CMA’s role in consumer protection and its approach to compliance and enforcement of consumer law.
What you can expect if you request a meter test.
An Order which introduces legal obligations on funeral directors and crematorium operators.
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law.
Give information to consumers when selling food that is loose or hasn't been prepacked by another producer.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
How content creators and influencers must label gifted, discounted and promotional content on social media, to comply with consumer protection law.
The CMA has produced guidance for traders active in the online mattress sector.
Supporting the alcohol and retail industries to market their products responsibly, with the aim of protecting the public and informing consumers.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
An example of what an age verification policy for premises that sells or supplies alcohol could look like.
How to protect consumers and stay on the right side of consumer law.
Understanding your responsibilities when selling optional extras to consumers online.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Your rights as a passenger when travelling to the European Union.
How to avoid, identify and address bid-rigging during the public sector procurement process.
How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Don’t include personal or financial information like your National Insurance number or credit card details.
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