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These quarterly updates show the issues raised and resolution of cases investigated in 2015 under the Mystery Shopper scheme.
These updates show the issues raised and resolution of cases investigated in 2016 under the Mystery Shopper scheme.
These updates show the issues raised and resolution of cases investigated in 2017 under the Mystery Shopper scheme.
These documents show the issues raised and resolution of cases investigated during 2011 to 2014 under the Mystery Shopper scheme.…
On the 29th November, the Mystery Shopper Service was renamed the Public Procurement Review Service.
Research to explore customers’ experience of having a Green Deal assessment and examine the accuracy and potential variability in the Green Deal assessment of properties by different assessors.
This guidance sets out the requirements for contracting authorities to comply with CCS Mystery Shopper investigations into procurement.…
Currys PC World has agreed to change how it sells extended warranties after its staff gave mystery shoppers incorrect information.
Template for use by PPI providers to submit annual Payment Protection Insurance Order 2011 compliance reports to the CMA.
This collection brings together lists of issues raised and the results of cases investigated so far under the Public Procurement Review Service
How to get accredited status for your country park, find out if you’re eligible, how to apply and what happens next.
Darwin Initiative post-project increases understanding of the Sociable Lapwing's migration and threats
This collection brings together all research relating to Green Deal and Energy Company Obligation (ECO) evaluation.
…When not at work Harriet enjoys walking her dogs, weight training and watching murder mysteries.
Freedom of Information response about details of a VOSA MOT test mystery shopping exercise.
…This article reports on results from an overt and mystery client survey in Cambodia
The home of Sellafield Ltd on GOV.UK. We’re creating a clean and safe environment for future generations.
Freedom of Information response about a mystery shopping exercise undertaken by VOSA during the financial year April 1 2009 to March 31 2010.
…Career outside politics Chris has written several history books including ‘Edward VI: The Lost King of England’, ‘Death and the Virgin: Elizabeth I, Robert Dudley and the Mysterious Fate of Amy Robsart’ and ‘Bosworth: the Birth of the Tudors’.…
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