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Research and analysis

Mystery Shopper results: 2015

These quarterly updates show the issues raised and resolution of cases investigated in 2015 under the Mystery Shopper scheme.

Updates to this page

From:
Cabinet Office, Crown Commercial Service and Efficiency and Reform Group
Published:
5 January 2015
Last updated:
1 December 2015
Show all updates

  1. Updated Mystery Shopper results October​ to November​ 2015

  2. Added Mystery Shopper results October 2015

  3. Uploaded mystery shopper results July to September 2015

  4. Replaced Mystery Shopper table July to August with updated version

  5. Uploaded new mystery shopper results table with latest version - July - August 2015.

  6. Replaced Mystery Shopper results table with latest version

  7. Added latest Mystery Shopper results

  8. Latest June 2015 results added

  9. Latest June 2015 results added

  10. Latest May 2015 results added

  11. Added April to May results.

  12. Updated with latest results.

  13. Added latest results.

  14. Updated January to February 2015 results.

  15. Updated January to February 2015 results.

  16. Updated January 2015 results.

  17. First published.

This publication was withdrawn on

This page has been withdrawn because it’s out of date. You can read about the Public Procurement Review Service at Public Procurement Review Service: scope and remit

Documents

Mystery Shopper results October​ to December 2015

MS Word Document, 26.3 KB

This file may not be suitable for users of assistive technology.

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper results July to September 2015

PDF, 293 KB, 14 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper results April to June 2015

PDF, 95.2 KB, 5 pages

Mystery Shopper results January to March 2015

PDF, 273 KB, 11 pages

Details

Small businesses that supply government can act as ‘mystery shoppers’. They can tell the Mystery Shopper scheme about tenders they did not understand or instances of what they believed to be poor procurement practice. The government uses this information to help challenge procurers to be more transparent and open.

The Mystery Shopper scheme publishes the results of the investigations into the cases received, including the issues and how many cases had been resolved at that point. We update these results every month.

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