The Efficiency and Reform Group (ERG) works in partnership with HM Treasury and government departments to deliver efficiencies, savings and reforms on behalf of UK taxpayers. ERG aims to save money, transform the way public services are delivered, improve user experience and support UK growth.

Documents

Our announcements

Our publications

  1. Mystery Shopper results: 2016

    • Research and analysis
  2. Cabinet Office controls

    • Guidance

See all our publications