Guidance

Mystery Shopper: scope and remit

The scope and remit of the Mystery Shopper scheme, which provides a route for suppliers to raise concerns about public procurement practice.

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Before submitting feedback to the Cabinet Office

You are required to read the terms set out in our scope and remit. This sets the outcomes that we may be able to achieve in relation to your concerns, by submitting feedback for the Mystery Shopper scheme to take up; you are accepting the scope and remit of the service.

Further information on the Mystery Shopper scheme

Find out more about the Mystery Shopper scheme and how to submit feedback.

The results of cases are published regularly at Mystery Shopper results.

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