Guidance

Mystery Shopper: Scope and Remit

On the 29th November, the Mystery Shopper Service was renamed the Public Procurement Review Service.

• From: Cabinet Office, Crown Commercial Service and Efficiency and Reform Group
• Published: 9 February 2012
• Last updated: 25 October 2023
  Show all updates

  1. 25 October 2023

     Updated the contact details for the public procurement review service

  2. 3 December 2018

     The Mystery Shopper Service has been renamed the Public Procurement Review Service and a new page has been created to reflect the name change.

  3. 29 November 2018

     The Mystery Shopper Service has been rebranded as the Public Procurement Review Service. The changes reflect the updated name.

  4. 18 January 2017

     Scope and remit of the Mystery Shopper Service updated.

  5. 28 January 2016

     Updated scope and remit of Mystery Shopper document

  6. 23 January 2014

     Updated attachment.

  7. 20 January 2014

     Updated the attachment.

  8. 13 September 2013

     Updated scope and remit document.

  9. 9 February 2012

     First published.

This publication was withdrawn on 2 August 2024

This page has been withdrawn because it’s out of date. You can read about the Public Procurement Review Service at Public Procurement Review Service: scope and remit

Documents

Public Procurement Review Service Scope and Remit

PDF, 336 KB, 6 pages

Details

The Public Procurement Review Service

Additional information on the Public Procurement Review Service can be found here

Use the service by completing the public procurement review service case request form