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Research and analysis

Mystery Shopper results: 2017

These updates show the issues raised and resolution of cases investigated in 2017 under the Mystery Shopper scheme.

Updates to this page

From:
Crown Commercial Service
Published:
15 February 2017
Last updated:
17 January 2018
Show all updates

  1. new results uploaded

  2. new results uploaded

  3. Revised October results uploaded

  4. New month's results added

  5. Added new results.

  6. list re-ordered

  7. new results uploaded

  8. Latest results added.

  9. new results table uploaded

  10. New mystery shopper document added

  11. Latest mystery shopping results uploaded

  12. Mystery Shopper results updated

  13. New Mystery Shopper results and follow up documents uploaded.

  14. First published.

This publication was withdrawn on

This page has been withdrawn because it’s out of date. You can read about the Public Procurement Review Service at Public Procurement Review Service: scope and remit

Documents

Mystery Shopper results October - December 2017

PDF, 192 KB, 14 pages

This file may not be suitable for users of assistive technology.

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper results July - September 2017

PDF, 248 KB, 11 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper results April / June 2017

PDF, 139 KB, 13 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper follow up cases April 2017

PDF, 134 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper results January - March 2017

PDF, 101 KB, 9 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mystery Shopper follow up cases October 2016 to March 2017

PDF, 150 KB, 8 pages

This file may not be suitable for users of assistive technology.

Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These updates show the issues raised and resolution of cases investigated in 2016 under the Mystery Shopper scheme.

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