Research and analysis

Mystery Shopper results: 2016

These updates show the issues raised and resolution of cases investigated in 2016 under the Mystery Shopper scheme.

Documents

Mystery Shopper results October to December 2016

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Mystery Shopper results April to June 2016

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Mystery Shopper results January to March 2016

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Detail

Small businesses that supply government can act as ‘mystery shoppers’. They can tell the Mystery Shopper scheme about tenders they did not understand or instances of what they believed to be poor procurement practice. The government uses this information to help challenge procurers to be more transparent and open.

The Mystery Shopper scheme publishes the results of the investigations into the cases received, including the issues and how many cases had been resolved at that point. We update these results every month.