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Register to vote Register by 18 June to vote in the General Election on 4 July.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Customer service standards for family visa applications if you're applying from inside or outside the UK.
Find out which country’s VAT rules to use when supplying services abroad.
Find out how to report supplies of goods from Northern Ireland to VAT-registered customers in an EU country using an EC Sales List.
Find out if you need to pay VAT when you sell goods direct to customers in the UK, without the involvement of an online marketplace.
Customer service standards for visit and transit visa applications if you're applying from inside or outside the UK.
How to contact MHRA for specific services or enquiries.
Find out how HMRC works with large business customers in the UK.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Rules for online and distance selling for businesses
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
A charter to promote a commitment to decent living standards and excellent customer service.
Pharmacovigilance system requirements
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
Find out the information you must give to customers on food products and how to give it.
Comply with good pharmacovigilance practice and prepare for an inspection.
What our customers can expect from us and what we need our customers to do.
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