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Guidance

IPO: Customer charter

The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.

Updates to this page

From:
Intellectual Property Office
Published:
20 June 2014
Last updated:
14 October 2025
Show all updates

  1. IPO Customer Charter HTML updated.

  2. Personal Information Charter added.

  3. IPO Customer charter has been updated.

  4. Customer charter updated.

  5. Customer charter updated.

  6. Updated guidance converted to HTML web page format.

  7. First published.

Documents

IPO: Customer charter

HTML

Details

The IPO’s role is to make life better through IP by supporting innovation and creativity. One way we do this is by providing IP services for our customers.

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