Guidance

IPO: Customer charter

• From: Intellectual Property Office
• Published: 20 June 2014
• Last updated: 23 August 2017, see all updates

The IPO customer charter sets out the standards we wish to provide to our customers.

Document

IPO: Customer charter

HTML

Details

The IPO customer charter sets out the standards of service we aim to provide. It also provides information on how you can give us feedback on your experience of doing business with us.

Document information

Published: 20 June 2014

Updated: 23 August 2017

+ full page history

1. 23 August 2017 Customer charter updated.
2. 23 August 2017 Customer charter updated.
3. 4 August 2015 Updated guidance converted to HTML web page format.
4. 20 June 2014 First published.

From: Intellectual Property Office