Guidance

IPO: Customer charter

The IPO customer charter sets out the standards we wish to provide to our customers.

Documents

Details

The IPO customer charter sets out the standards of service we aim to provide. It also provides information on how you can give us feedback on your experience of doing business with us.

Published 20 June 2014
Last updated 23 August 2017 + show all updates
  1. Customer charter updated.
  2. Customer charter updated.
  3. Updated guidance converted to HTML web page format.
  4. First published.