The Office of Fair Trading (OFT) was responsible for protecting consumer interests throughout the UK. It closed on 1 April 2014, with its responsibilities passing to a number of different organisations.

View the closed OFT site in the UK Government Web Archive.


  • Citizens Advice: for advice or help with a consumer problem and to report issues relating to trading standards
  • the Financial Conduct Authority (FCA): for enquiries about the regulation of consumer credit
  • the Competition and Markets Authority (CMA): to report issues relating to anti-competitive practices, cartel activity (eg price-fixing, bid-rigging, output quotas/restrictions or market-sharing arrangements) or a market not working well