Consultation outcome

Draft OFT guidance for lettings professionals

This consultation has concluded

Download the full outcome

Detail of outcome

The Competition and Markets Authority (CMA) has published its response to the consultation and new Guidance for lettings professionals on consumer protection law.

Detail of feedback received

46 bodies responded to this consultation.

Original consultation


Office of Fair Trading (OFT) consultation on draft guidance for lettings professionals on compliance with relevant consumer protection law.

This consultation ran from

Consultation description

The OFT’s report on the lettings market, published in February 2013, identified a number of concerns about how the market was working for consumers. In view of this, the OFT promised to produce guidance on how it considers the relevant consumer laws apply to lettings professionals.

The OFT has launched a consultation on draft guidance that aims to help professionals in the private rented sector, including letting agents and landlords, to comply with the law.

Published 16 October 2013
Last updated 13 June 2014 + show all updates
  1. Competition and Markets Authority's response to the consultation added.
  2. First published.