Guidance

Family: customer service standards

Customer service standards for family visa applications if you're applying from inside or outside the UK.

Documents

Details

Find out how long it should take for UK Visas and Immigration to process family visa applications inside or outside the UK in line with customer service standards.

You may be able to pay an additional fee when you submit your application to get a decision the next day or within 5 working days.

Check if you need a visa to find out if you are eligible to apply, switch or extend a visa.

Updates to this page

Published 22 May 2023
Last updated 2 September 2024 + show all updates
  1. Updated family visa service standards.

  2. Updated structure details.

  3. Updated family visa service standards structure.

  4. First published.

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