How to contact MHRA for specific services or enquiries.
10 South Colonnade
Main Telephone (weekdays 9:00 -17:00): 020 3080 6000
Fax: 0203 118 9803
To to reproduce or re-use any MHRA material see our guidance.
Press enquiries: 020 3080 7651
Out of hours: 07770 446 189
Telephone: 020 3080 6533
- A to G – 0203 080 6766
- H to O – 0203 080 6720
- P to Z – 0203 080 6541
Clinical trials of medicines
If you are checking the status of a clinical trial submission, have a general clinical trial query or a technical query regarding an application you have submitted or plan to make:
Telephone (weekdays 8:30-16:30): 020 3080 6456
Defective medicines reporting centre
Report a defective medicine through the Yellow Card Scheme
DMRC (office hours) 020 3080 6574 (08:45 to 16:45 Monday to Friday)
DMRC (out of hours) 07795 641 532 (urgent outside of normal working hours, at weekends or on public holidays)
Medical devices adverse incident centre
Enquiries about reporting adverse incidents involving medical devices
Telephone: 020 3080 7080
Enquiries about potential illegal dealings with medicines
Telephone (weekdays 9:00-17:00): 020 3080 6330
Telephone (out-of-hours emergency): 020 3080 6701
Report suspected counterfeit medicines via the Yellow Card Scheme.
Telephone: 020 3080 6330
Manufacturer and wholesale dealer licences (medicines)
Enquiries about applications for licences and registrations covering manufacturing, wholesaling, brokering and importing of medicines and active substances
Telephone: 020 3080 6844
MHRA medicines portal helpdesk
Telephone: 020 3080 7100
Regulatory information service (RIS)
RIS acts as the single main point of contact for marketing authorisation holders of medicines and their representatives.
Telephone (weekdays 9:00 -17:00): 020 3080 7400
New licence applications : RIS.NA@mhra.gov.uk
PLPI (all application types): RIS.PLPI@mhra.gov.uk
Please contact the whistleblowing section if you are reporting on issues as an employee, ex-employee or third-party employee of the company or organisation in question.
Telephone: 020 3080 6447
All other enquiries about potential illegal dealings should go to Medicines Enforcement.
Distance Selling Logo
Enquiries about applications and registrations for Distance Selling Logo
Telephone: 0203 080 6096