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Register to vote Register by 18 June to vote in the General Election on 4 July.
The characteristics of a good service, including making things as clear and straightforward as possible for users.
The UK government's design principles and examples of how they've been used.
How we work with buyers and suppliers to improve the way technology is bought across government and the public sector.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Making sure everyone who needs your service can use it as easily as possible.
Steps SMEs can take when bidding for government contracts so they can compete with larger companies.
The importance of user research in service design and how it helps you understand and build for user needs.
Guidance for job applicants who have been invited to complete the Civil Service Management Judgement Test.
Indicators for the Departmental Strategic Objective 7 (DSO 7): make DWP an exemplar of effective service delivery.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
Pandemic flu planning information for England and the devolved administrations, including guidance for organisations and businesses.
The Military Court Service provides a criminal court for the Royal Navy, Army and Royal Air Force in the Court Martial, Summary Appeal and Service Civilian Court.
The What Works Network uses evidence to improve the design and delivery of public services.
Operating principles for commissioners and providers of night shelters for people experiencing rough sleeping.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Develop a deep understanding of users and the problem you’re trying to solve for them.
Resources for local authority public service commissioners and senior officers.
How to set up a public service mutual and 'spin out' of a public service organisation.
Managing and planning for all the resources you need to make to run a service smoothly from public beta phase and beyond.
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