Rent disputes

You can dispute your rent if:

  • you think it is above the open market rate
  • your landlord does not follow the correct process to increase it

There are different ways to:

If you have a regulated tenancy

Contact the Valuation Office Agency.

If a rent officer has set your rent before, the only way to increase it is to have a rent officer set a new rent. If a rent officer has not set your rent before, they can set a rent limit. The landlord cannot charge more.

You can appeal against a rent officer’s decision. They may pass your case to a tribunal, which can make a final decision on the rent.

If you think your rent is high when you start a tenancy

You may be able to apply to a tribunal if you think your rent is above the rent for similar properties in the area. Contact Citizens Advice for advice.

You must apply within 6 months of your tenancy starting.