If your PIP claim is reviewed

The letter you got when your Personal Independence Payment (PIP) was approved will tell you when your claim will end and if it will be reviewed.

How PIP reviews work

You will continue to get PIP while your claim is being reviewed.

  1. You’ll get a letter asking you to fill in a form called ‘Award review - how your disability affects you’.

  2. Fill in the form using the notes that come with it.

  3. Send the form and any supporting information you have not shared with the Department for Work and Pensions (DWP) before - the form explains what to include and where to send it. You’ll need to return it within 1 month. Contact the PIP enquiry line if you need more time.

  4. DWP will review your form. If they need more information, an independent health professional might phone you to ask some questions or send a letter inviting you to an assessment. Assessments can be in person, over the phone or by video call.

  5. You’ll get a letter that tells you what will happen with your PIP. If your needs have changed, your PIP might be increased, reduced or stopped.

Because of coronavirus (COVID-19), you’ll only be invited to an assessment in person if more information is needed and you cannot do an assessment by phone or video call. Your invitation letter will explain how to attend your appointment safely.

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for mandatory reconsideration.