4. How to claim

The quickest way to apply for Pension Credit is by phone.

Pension Credit claim line
Telephone: 0800 99 1234
Textphone: 0800 169 0133
Monday to Friday, 8am to 6pm
Find out about call charges

You can also send form PC1 to your local pension centre.

What you need to claim

You will need:

  • your National Insurance number
  • information about your income, savings and investments
  • your bank account details

The earliest you can start your application is 4 months before you reach Pension Credit qualifying age.

You can claim any time after you reach Pension Credit qualifying age but your claim can only be backdated for 3 months.

Appeal a decision

You can appeal the decision about your Pension Credit if you’re unhappy with it.

Check the date on your decision letter. There are different ways to appeal if your decision was made:

Help us improve GOV.UK

Please don't include any personal or financial information, for example your National Insurance or credit card numbers.