Where's My Reply? for tax agents

Use the Where's My Reply? online service to find out when to expect a reply from HMRC to a query or request you've made.

What you can use Where’s My Reply? for

If you’re an agent, you can check how long it will take HM Revenue and Customs (HMRC) to:

  • register you as an agent to use HMRC Online Services
  • process an application for authority to act on behalf of a client
  • amend your agent details

Start using Where’s My Reply?

When can’t you use Where’s My Reply?

If your query is not shown above, you can’t use Where’s My Reply? and should contact HMRC.

Contact details for HMRC

If your query is about a client

Income tax

Tax credits


Give HMRC feedback about Where’s My Reply?

Published 1 January 2014