Apply for and use a Driver and Vehicle Standards Agency (DVSA) pre-funded account to pay for CPC and practical test business services.
Pay for DVSA services
There are 2 ways that you can pay for DVSA’s business services:
- by credit or debit card or cheque
- by a debit account facility called a pre-funded account (PFA)
You can deposit funds into a PFA from different payment methods. You can then pay for the services that you use from your PFA. This is useful if you don’t want to give your card details to staff who are making payments on your behalf.
You can use a PFA with the following services:
- DVSA practical test online business service
- recording delegated driving test details
- recording Driver Certificate of Professional Competence (CPC) training you provide
Apply for a pre-funded account
To get a PFA account an authorised person in your organisation should:
- Read and sign the PFA terms and conditions (PDF, 332KB, 4 pages) .
- Complete and sign the PFA application form (MS Word Document, 791KB) .
- Send the signed application form and terms and conditions to DVSA.
PO Box 280
Each service you use needs a separate PFA, eg if you already have a PFA for Driver CPC periodic training, you’ll need a new one for the practical test business service.
Your PFA should be available to use within 5 working days of DVSA getting your application and signed terms and conditions. DVSA will send you a confirmation email with the PFA details, including the account number.
Set up your account
Your PFA will be assigned to your Government Gateway profile for the service selected.
When you log in to the Government Gateway and select the service, you’ll see the PFA facility. You can manage your account and use the self-service facilities from there.
Credit your account
When your PFA has been set up you’ll need to put at least £200 in your account. You can do this in different ways depending on the service you’re using your PFA for.
|Service||Payment methods for funding your PFA|
|DVSA CPC and practical test business service||Credit or debit card|
|Record delegated driving test details||Credit or debit card, BACS and CHAPS, and cheque|
|Record Driver CPC training you provide||Credit or debit card, BACS and CHAPS, and cheque|
Pay by credit or debit card
You can credit your account using a credit or debit card. You can store card details in your account so you don’t have to enter them each time you want to credit your account.
Pay by BACS and CHAPS
This method transfers funds from your bank account into a DVSA account. You’ll be given the DVSA account details when your PFA has been created.
Any money transferred will be credited to your PFA within 3 working days of it getting into DVSA’s bank account.
When you transfer money, you must include your organisation refereance and PFA account number in the payment reference field, eg ‘RE30119/00000119’.
You must also email email@example.com to tell DVSA you’ve made a payment. You’ll need to include:
- your organisation reference
- your PFA account number
- the date you transferred the money
- how much you’ve transferred
Pay by cheque
To pay by cheque you must fill in the PFA credit form (MS Word Document, 789KB) and send it to DVSA with the cheque.
You must make your cheque payable to ‘Driver and Vehicle Standards Agency’.
You’ll need to write the following on the back of the cheque:
- your organisation reference
- your PFA account number
When you view your PFA these funds will show as ‘uncleared checks’ until 6 days after DVSA has received it.
How to pay for services using a PFA
You can pay for services by selecting the PFA from a list of payment options, your transactions will be shown on your account statement.
You cannot transfer your funds between PFAs or use it to pay for another service.
If your account is blocked, it’s most likely because a query has been raised against a transaction and is being investigated by DVSA.
Your PFA balance
You’ll be alerted when the balance falls below £100 as there is no credit facility on a PFA. There’s no maximum balance and your account can be topped up at any time.
Set up another account
As an authorised DVSA CPC and Practical test business service user and Government Gateway administrator, you can set up extra accounts for users in your organisation who are already set up on the Government Gateway.
You only need to send in a new application and signed terms and conditions where the extra account is for use against a new service.
When the new account has been created, it can be credited and used straight away in the same way as the existing PFA. However, funds cannot be transferred from existing accounts.
Go to ‘Statements’ and then select ‘Financial statement’ to view your online business service transactions. From within ‘Financial statement’ you can select ‘prefunded account transactions only’ to see credits, withdrawals and current balance for each account.
You can change the date to view a specific time-period or view all transactions that have occurred within that account for a 12-week period.
Close your account
You should fill in the PFA closure form (MS Word Document, 788KB) and send it to DVSA if you want to close your PFA.
DVSA will close the account and refund any money in the account using the same method that it was credited.
When an account is closed it cannot be reopened. You’ll have to set up a new account if you need to use the facility again.
Contact DVSA if you need help with your PFA.
DVSA customer support
Telephone: 0300 200 1122
Monday to Friday, 8am to 6pm
Published: 22 February 2013
Updated: 1 April 2015
- Updated the information about cheque payments so they're now made payable to 'Driver and Vehicle Standards Agency'.
- Added information to make it clear that you must make cheques payable to ‘Driving Standards Agency’ rather than the ‘Driver and Vehicle Standards Agency’ until April 2015.
- First published.