Guidance

Run a Driver CPC training course

How to run and manage a Driver Certificate of Professional Competence (CPC) periodic training course.

Who can provide courses

You must be an approved training centre to provide Driver CPC periodic training courses.

You have to apply to get approval for:

  • your training centre
  • any courses you want to provide

Send joining instructions

You should send joining instructions to each driver before the course takes place. These should include:

  • the course’s start and end times
  • the length of the course (for example, 7 hours excluding breaks)
  • details of your cancellation policy
  • whether lunch is provided
  • a contact number so drivers can tell you about any special requirements

You can download an example of joining instructions.

Joining instructions (example)

This file is in an OpenDocument format

Register delegates and check their identities

It’s the centre’s responsibility to record attendance and ID checks. If you want to use the example above, this guidance will help you complete it.

You can download a template of a registration sheet to use.

Attendance register (example)

This file is in an OpenDocument format

Comments section

It should include a comments section to note if the course was not delivered to a delegate because:

  • their licence wasn’t valid
  • the delegate didn’t finish the course because they were unwell
  • of other reasons, for example, the driver was late for the course and was turned away

Write the details of an identity check the comments section.

Write ‘Do not upload’ if the delegate didn’t finish the course and cross through the record.

The attendance record should show when your course runs over 2 consecutive days or if 2 modules are taken each day.

Check the identity of drivers

You must check the identity of all drivers using one of these forms of photo ID:

  • a photocard driving licence
  • a valid passport
  • a digital tachograph card
  • a driver qualification card (DQC)

Check the driving licence entitlement

You must check that all drivers have the right entitlement on their licence. Only drivers with large goods vehicle (LGV) or passenger carrying vehicle (PCV) entitlement can have periodic training recorded for them.

Introduce the course

You should set enough time for a welcome and introduction session. This should include:

  • a health and safety briefing
  • information about welfare facilities
  • the course aims and objectives
  • an opportunity for drivers to share their experiences and knowledge
  • timings for the course
  • the conduct expected, such as:
    • use of mobile phones
    • mutual respect and confidentiality

Tell drivers how you’ll use their personal information

You must tell drivers about how you collect, use, disclose, keep and dispose of their personal data. You should do this using a ‘fair processing notice’ before you start the actual training.

You should do this verbally to check drivers have understood.

You can download a template of a fair processing notice to use.

Fair processing notice (example)

This file is in an OpenDocument format

Train the drivers using your approved course

You must:

  • link the course content to the syllabus
  • be up-to-date with current legislation

You don’t have to cover the full content of the syllabus - you can focus on parts of it.

You can include content that goes beyond the content in the Directive (2003/59 EU) as long as it’s linked to the syllabus and is an expansion on a Directive topic.

Course content rules

Your course content must be equivalent to at least a level 2 vocational qualification.

The UK qualifications regulator defines a level 2 as:

Competence which involves the application of knowledge and skills in a significant range of varied work activities, performed in a variety of contexts. Some of the activities are complex or non-routine, and there is some individual responsibility and autonomy. Collaboration with others, perhaps through membership of a work group or team, may often be a requirement.

Courses for LGV or PCV drivers or both

Your course content should apply to the LGV and PCV sector, or it can be for both. The course content can be very different for each.

You can run the course to a mixed group of drivers and extend the course time if you need to, so that both LGV and PCV drivers get full training.

Example

You can send the LGV drivers on a break while the PCV drivers get specific training, or the other way around.

Course length

Your periodic training course must:

  • last for the required time – short delivery is not allowed
  • be delivered as approved within its approval time

You need to make sure there’s enough approved content to fill the course.

Only direct contact time with a trainer counts toward periodic training. You can use more than one trainer to make sure the drivers have enough contact time.

Example

You could run a course with 20 drivers which includes practical sessions using pallet trucks in a warehouse.

You could run the theory-based classroom part with one trainer, but it would need more than one trainer and pallet truck for the practical part.

Periodic training courses are at least 7 hours long, but you can apply to deliver a course that is:

  • 14 hours long
  • 21 hours long
  • 28 hours long
  • 35 hours long

Pre-course activities, breaks and lunch don’t count as training time.

Courses must be run in blocks of at least 7 hours, but a 7-hour block can be further split into 2 parts of 3½ hours. The second part must start within 24 hours of the first part ending.

Example 1a

A training course is approved for 10 hours and 30 minutes. This could be run as:

  • a block of 7 hours on the first day
  • a block of 3 hours and 30 minutes on the second day

The second part must start within 24 hours of the first part ending.

Example 1b

The same course could also be run as:

  • a block of 3 hours and 30 minutes on the first day
  • a block of 3 hours and 30 minutes on the second day
  • a block of 3 hours and 30 minutes on the third day

Each part must start within 24 hours of the previous one ending.

Example 2

A training course is approved for 35 hours. The drivers work a 6-day week. This could be run as 5 consecutive days of 7–hour sessions

You could also run it as:

  • a 7-hour session on the first day
  • a 7-hour session on the second day
  • a 7-hour session on the third day
  • a 7- hour session on the fourth day
  • a 3½ hour session on the fifth day
  • a 3½ hour session on the sixth day

Each session has to start within 24 hours of the previous session ending.

Modules

A modular course is a 7-hour course made up of 2 modules of 3½ hours.

Example

You could have 4 modules 3½-hour modules (A, B, C, D) lasting 3½ hours each. You can run these in any combination to make a 7-hour course, for example, AB, CD, BC, AD, AC, or BD.

A modular course can be split into 2 sessions, but the second session must start within 24 hours of the first session ending.

There’s no limit on how many modules can be in a modular course.

Practical activities

You can include practical activities in your course. If only one driver is doing the practical activity the other drivers must be doing learning activities so they get at least 7 hours of training.

Vulnerable road users

Include content about vulnerable road users in your course where it’s appropriate.

DVDs and video clips

You can use DVDs within the content of the course.

Plan for problems with running your course

Make sure that you have plans in place to deal with problems when you’re running your course.

Computer failure

You can use paper copies of slides if you have a computer problem.

Bad weather

You can:

  • change the running order on the day to avoid bad weather
  • use a classroom session if it’s not possible to have a practical session outside

Running ahead of schedule

You can use standby material if you think your periodic training course might finish early.

This can be more in-depth but must be relevant to the approved course content.

Delegates who need more help

Check the knowledge of delegates at the start of the course to work out which sections you might need to spend more time on. This could mean you reduce the time spent on other sections.

Collect feedback and evaluate the course

Evaluate approved training courses:

  • for their quality
  • so that improvements can be made

Get feedback from:

  • drivers attending the course
  • the operators who paid for the course

Give course evaluation forms to drivers to fill in if they want to. You can download a template form to use.

Driver feedback form (example)

This file is in an OpenDocument format

The form should include:

  • the course title
  • the date it was run
  • a specific trainer’s name
  • a space for the driver’s details which they can optionally give

Other ways to evaluate the course

You can:

  • check how effective the training was
  • use a short question and answer session or quiz paper that is reviewed as a group

You can’t:

  • have formal exams and tests within periodic training
  • issue a pass or fail for the evaluation session

Review your course

Reviews should look at the content of the course so you know if delegates:

  • found the information useful
  • thought the course was engaging and pitched at the right level

Your review should:

  • identify opportunities for continual improvement
  • look at the performance of your trainers and whether some were more effective than others
  • consider if the right number of attendees were on the course so you can make changes in future

You should keep evaluation records and they should be available if you’re audited.

Give a certificate of attendance

Give a certificate of attendance to the driver. Drivers need evidence of completing periodic training to be able to continue working.

You can download a template of a certificate to use.

Certificate of attendance (example)

This file is in an OpenDocument format

What the certificate needs to include

The certificate needs to include the:

  • driver’s full name
  • course name and number (as they appear on your certificate of approval)
  • centre name and number (as they appear on your certificate of approval)
  • length of the course in hours
  • date the course was completed
  • signature of the trainer or senior person responsible (this can be handwritten or electronic)
  • Driver CPC logo (you need to get permission to use this and follow the rules)
  • website address - www.gov.uk/checkdrivercpc (the service to check how many hours of periodic training the driver’s done)

You can also include your company logo.

Record the training you provide

You must record the training within 5 working days of the course ending.

You need to keep a separate record of the date you record the training. You can use the service to print a receipt of the details you’ve recorded. These records can be used as proof of training in the event of:

  • an enquiry
  • a complaint
  • a system failure

Your records should be kept:

The lead centre in a consortium should keep the records.

Your records must be available for inspection by auditors. Uploaded training can be cancelled if you don’t have good enough records of it.

Your approval can be suspended or withdrawn if there are continuing issues with record-keeping.

Published 27 October 2015
Last updated 29 May 2018 + show all updates
  1. Removed the rule about including the driver's driving licence number on the certificate of attendance, and updated the example certificate of attendance.
  2. Added information about including content about vulnerable road users where it's appropriate.
  3. A new version of the Joining instructions (example) has been published.
  4. First published.