Guidance

Stafford Prison

Stafford Prison is a prison in the centre of Stafford for men convicted of a sex offence.

HMP Stafford is now offering limited visits for family and friends.

To ensure the safety of visitors, residents and staff, there are strict guidelines which must be followed during you visit.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Stafford Prison

To visit someone in Stafford Prison you must:

  • be on that person’s visitor list
  • book your visit in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Stafford Prison.

Contact Stafford Prison if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Stafford Prison
  • somewhere to stay overnight
  • meals

How to book family and friends visits

HMP Stafford is currently operating a limited visits schedule for family and friends. You can book your visit by telephone. There is no online booking service available.

Booking line:

The booking line is open: Booking line: 0300 060 6505
Find out about call charges

Visiting times:

Week commencing 2 August 2020

  • Wednesday: 2pm to 3pm
  • Thursday: 2pm to 3pm

Week commencing 9 August 2020

  • Wednesday: 2pm to 3pm
  • Thursday: 2pm to 3pm
  • Saturday: 2pm to 3pm

Week commencing 16 August 2020 onwards

  • Wednesday: 2pm to 3pm
  • Thursday: 2pm to 3pm
  • Saturday: 2pm to 3pm
  • Sunday: 2pm to 3pm

There are currently no legal visits taking place.

Getting to Stafford Prison

Find Stafford Prison on a map

The closest railway station is Stafford, which is about half a mile from the prison. There are no local bus services so you will need to walk from the station or take a taxi.

To plan your journey by public transport:

There is a public pay-and-display car park on Gael Road, opposite the main gate. Parking is free for Blue Badge holders.

Entering Stafford Prison

When you arrive at Stafford, you should collect a ticket, or ‘tally’. This shows the order you are let into the prison. These are available from the visitors centre on weekdays and the gate lodge on the weekend from 10:30am.

All visitors aged 16 and older need to bring ID.

Visitors can use one of the following documents:

  • passport
  • driving licence (with photo card)
  • European Community identity card
  • senior citizen’s public transport pass (with photo card)
  • employer ID card (with employer name, visitor name and photo or signature)
  • student ID card (with university or college name, visitor name and photo or signature)
  • CitizenCard

Or 2 of the following documents:

  • birth certificate (cannot be used by those who are married)
  • marriage certificate
  • credit or debit card
  • trade union or student union membership card
  • rent payment card
  • tenancy agreement
  • foreign ID or residents card
  • prison visitors organisation ID (for example, the New Bridge Foundation)

Other forms of ID may be accepted if they appear satisfactory.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Visitors should dress appropriately. You may be turned away if you are wearing items like revealing clothing or clothing with offensive slogans.

Each adult visitor is allowed to take in a maximum of £20 in coins (notes are not allowed). The money can be used to buy food and drink from the vending machine in the visiting hall.

There are strict controls on what you can take into Stafford Prison. You will have to leave most of the things you have with you in a locker (you will need a £1 coin) or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by Barnardo’s. Family and friends can relax and get advice and support from the staff.

The centre is open from 10:30am to 4:30pm on Wednesday and Thursday and from 1pm to 4:30pm on the weekend.

There is a tea bar, play area for children and baby changing facilities.

There will be no refreshments available during your visit.

Family days

Stafford Prison holds 6 family days a year to give residents more time to spend time with their children in a relaxed setting. These usually take place during school holidays.

Residents can apply for these visits or families can ask about them at the visitors centre.

Keep in touch with someone at Stafford Prison

There are several ways you can keep in touch with a resident during their time at Stafford Prison.

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Stafford Prison using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Stafford Prison.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Stafford Prison.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

Gifts and parcels

Friends and family can hand in books for residents during a visit.

All other property must be posted in. Residents are given a list of approved items that can be sent to them. Contact Stafford Prison for more information on what’s allowed.

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Stafford Prison

Stafford Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Stafford Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Staffordshire and Stoke-on-Trent Adult Safeguarding Partnership Board.

Arrival and first night

When a resident first arrives at Stafford Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Stafford Prison gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 750 men live at Stafford across 7 wings. Most men share a room.

Men on the ‘enhanced’ behaviour level can live in single rooms with their own showers.

Residents have access to a sports hall, fitness suites, weights room and an outdoor pitch. The fitness programme includes a range of team sports and classes.

Stafford Prison has a diverse, multi-faith chaplaincy team providing support to residents.

Education and work

Residents have access to a broad programme of learning opportunities provided by Milton Keynes College. These range from basic skills, such as English and maths, to distance learning with the Open University.

The programme includes training in a variety of trades and professions, including:

  • bricklaying
  • carpentry
  • industrial cleaning
  • painting and decorating
  • plastering

Work is available throughout the prison in areas such as the laundry and catering. Residents are also employed by 9 industrial workshops that have contracts with outside businesses, as well as textile and tailoring workshops for the prison service. Residents can earn qualifications while working.

Stafford Prison also runs a number of accredited offending behaviour programmes.

Organisations Stafford Prison works with

Shannon Trust helps residents with their reading skills and organises writers in residence at the prison library.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Stafford Prison. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Stafford Prison

Governor: Ralph Lubkowski

Telephone: 01785 773 000
Fax: 01785 773 001
Find out about call charges

Follow Stafford Prison on Twitter

Address

HMP Stafford
54 Gaol Road
Stafford
Staffordshire
ST16 3AW

See map

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Published 19 May 2020
Last updated 3 August 2020 + show all updates
  1. Updated: HMP Stafford visiting times and visiting procedure changes during coronavirus.

  2. First published.