National operator waste returns

How to complete waste or materials facility returns, and deadlines for submission.

Operators with an environmental permit must complete waste returns to tell the Environment Agency about the waste they have received or removed from their site.

From April 2019, operators with a permit authorising waste activities must also include details about the technically competent manager at their site.

The Environment Agency uses this information to:

  • monitor a site’s compliance with its environmental permit conditions
  • compile national statistics about waste

How to complete your waste return

Complete your waste return in one of the following ways:

  1. Use the online waste returns Generic Operator Returns (GOR) spreadsheet to upload or enter your data.
  2. Email your waste returns spreadsheet.
  3. Request a paper form from the Environment Agency - call 03708 506 506 (see call charges) or email

Deadlines for submitting waste returns

Quarterly returns

Quarters Deadline for return
1 January to 31 March 30 April
1 April to 30 June 31 July
1 July to 30 September 31 October
1 October to 31 December 31 January

Yearly returns

Annual return period Deadline for return
1 January to 31 December 31 January of the following year

Waste returns GOR spreadsheet

Use this spreadsheet to compile your data in XML format and submit your return online. You can upload it directly into the GOR system. Or you can manually enter your data online.

You must email to request login details. You must provide your permit number(s), company name and telephone number.

You must also complete the technically competent manager form and email it to

Waste returns spreadsheet for email returns

If you cannot submit your return online, you can email it using this spreadsheet.

You may need to zip large files so that you can email them successfully.

Email if you have any problems emailing your return.

Materials facility combined waste returns spreadsheet

Use this spreadsheet for sites notified as materials facilities to the Environment Agency under the Environmental Permitting (England and Wales) Regulations 2016, Schedule 9.

Waste values picklist

The waste values picklist shows all the options you can select within each tab of the waste returns spreadsheet.

Waste conversion factors

The waste conversion factors spreadsheet tells you how to convert non-standard volumes (like skip or lorry loads) into tonnes.

Disposal and recovery codes

The disposal and recovery code flowchart shows you how to select the correct disposal or recovery code for waste you receive and remove from your site.

Published 28 June 2019