Guidance

Lincoln Prison

Lincoln is a prison and young offender institution (YOI) in the East Midlands, for men aged 18 and over.

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Book and plan your visit to Lincoln Prison

Prison visits are temporarily suspended at Lincoln following national restrictions in England. We will update here as soon as this changes.

Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003

Keep in touch with someone at Lincoln Prison

There are several ways you can keep in touch with a resident during their time at Lincoln.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Residents do not yet have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Lincoln Prison using the Email a Prisoner service.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Lincoln Prison.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to HMPPS and include the resident’s name and prisoner number on the back.

Gifts and parcels

Residents are given a list of items they can have in prison, known as the ‘facilities list’.

Convicted men can not have any items posted or handed in and must save their money and buy them from the approved catalogue.

Un-convicted men on remand can have clothes handed in or posted, but in limited amounts. Make sure to include the person’s name and prisoner number on the parcel. All parcels will be opened and checked by officers. Contact Lincoln Prison for more information on what’s allowed.

Life at Lincoln Prison

Lincoln Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release, including workshops, education and vocational courses.

Security and safeguarding

Every person at Lincoln Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

There is a Listeners’ Scheme, prison mentors and peer support schemes to aid well-being. There is addiction counselling available. Charity workshops are available and many community links, for example, volunteers who help with family visits.

All safeguarding processes are overseen by the Lincolnshire Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Lincoln Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Lincoln Prison gets an induction that lasts about a week. They will meet professionals and peers (known as ‘Insiders’) who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone is allocated a key worker officer who meets them weekly to monitor progress and discuss any problems. Men also find out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 650 men live in Lincoln Prison across 4 main residential wings. A, B and C wings hold a mix of residents while E wing holds any residents who are considered vulnerable.

All wings have access to showers, telephones, toasters and recreational activities, such as pool and table tennis.

Education and work

Lincoln offers a wide range of education, including English and maths, and also vocational courses in painting and decorating and bricklaying.

There are tailoring workshops, a laundry and a recycling centre where men can earn recognised qualifications.

Temporary release

There is no release on temporary licence (ROTL) at Lincoln.

Organisations Lincoln Prison works with

Lincoln works with the Department of Work and Pensions (DWP), Shelter and Lincolnshire Action Trust which offer varied resettlement support. Support is offered with employment, accommodation, mental and physical health and drug support services in the community.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Lincoln Prison

Lincolnshire Action Trust provide support, advice and help for children and families of a person in prison.

Telephone: 01522 663 355

Problems and complaints

If you have a problem with any aspect of the prison, please write to the prison governor.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Lincoln Prison

Governor: Paul Yates

Telephone: 01522 663 000
24 hours
Fax: 01522 663 001
Find out about call charges

Follow Lincoln Prison on Twitter

Address

HMP/YOI Lincoln
Greetwell Road
Lincoln
LN2 4BD

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Lincoln, call the safer custody hotline.

Telephone: 01522 663 287

Leave a message, including your name and telephone number, the man’s name and prisoner number and a brief description of your concern. You will be called back within 24 hours.

In an emergency, call the switchboard.

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Published 7 April 2020
Last updated 6 November 2020 + show all updates
  1. Updated visiting information in line with new national restrictions in England.

  2. Updated visiting information in line with coronavirus restrictions.

  3. Updated visiting information in line with coronavirus restrictions.

  4. Updated dress code

  5. Updates to entering and visits sections

  6. updated survey

  7. First published.