Guidance

Lincoln Prison

Lincoln is a prison and young offender institution (YOI) in the East Midlands, for men aged 18 and over.

Prison visits are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Lincoln Prison

To visit someone in Lincoln Prison you must:

  • be on that person’s visitor list
  • book your visit more than 2 days in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. If on remand, unconvicted or on basic privileges, the resident can have up to 2 visits a week. If on standard privileges, he can have 3 visits a week. If on enhanced privileges, he can have 4.

For more information, email: lincolnvisitsbooking@justice.gov.uk

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Lincoln
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You need to book your first visit by telephone.

Booking line: 01522 663 172
Monday to Friday, 9:30am to midday
Find out about call charges

After that, you can book your visit online.

Visiting times:

  • Tuesday: 2pm to 4pm
  • Wednesday: 2pm to 4pm
  • Thursday: 2pm to 4pm
  • Saturday: 9am to 11am, 2pm to 4pm
  • Sunday: 9am to 11am, 2pm to 4pm

Email: lincolnvisitsbooking@justice.gov.uk

You can also book by telephone.

Booking line: 01522 663 172
Monday to Friday, 9:30am to midday
Find out about call charges

Visiting times:

  • Tuesday: 9am to 11:30pm, 2pm to 4pm
  • Wednesday (except 2nd Wednesday of the month): 9am to 11:30pm, 2pm to 4pm
  • Thursday: 9am to 11:30pm, 2pm to 4pm
  • Saturday: 9am to 11:30pm, 2pm to 4pm

Email OMU Lincoln to book a video link: omu.lincoln@hmps.gsi.gov.uk

Getting to Lincoln Prison

Find Lincoln Prison on a map

The prison is opposite Lincoln County Hospital. The closest railway station is Lincoln Central. The prison is a 20 minute walk from the train and bus station.

To plan your journey by public transport:

There is Pay and Display parking to the right of the prison and also at the back. Blue Badge parking is at the front and should be requested when booking a visit.

Entering Lincoln Prison

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport (the visitor must still be recognisable from the photo)
  • driving licence (full or provisional)
  • public transport season ticket
  • employer’s ID card or pass, showing the name of the employer (laser printed, not laminated)
  • any Government issued ID card (laser printed, not laminated)
  • citizens ID card / EU ID card

If unable to produce one of the above, combinations of 2 or more of these may be accepted:

  • driving licence without photograph
  • birth certificate (if the visitor is still known by the name stated on the certificate)
  • birth certificate and marriage certificate (counts as one)
  • birth certificate and deed poll certificate (counts as one)
  • travel pass without a photograph
  • debit card or credit card (only one of these allowed in the combination)
  • savings account book
  • recent bank statement
  • employer’s pass or ID card (laminated or without a photo)
  • trade union or student union card
  • medical card
  • national insurance card
  • rent book/card or tenancy agreement
  • young person’s proof of age card

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Each adult visitor is allowed to take in a maximum of £20 in coins (notes are not allowed). The money can be used to buy food and drink from the cafe and vending machine in the visiting hall.

There are strict controls on what you can take into Lincoln Prison. You will have to leave most of the things you have with you in a locker. Pushchairs and car seats can be left with security.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is an unsupervised play area available for children with activities for them to take to their table. A cafe serves food and drinks.

Family days

Family visits take place 8 times a year, usually during school holidays. These are advertised in the prison and the resident must apply about 4 weeks in advance.

Keep in touch with someone at Lincoln Prison

There are several ways you can keep in touch with a resident during their time at Lincoln.

Phone calls

Residents do not yet have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Lincoln Prison using the Email a Prisoner service.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Lincoln Prison.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to HMPPS and include the resident’s name and prisoner number on the back.

Gifts and parcels

Residents are given a list of items they can have in prison, known as the ‘facilities list’.

Convicted men can not have any items posted or handed in and must save their money and buy them from the approved catalogue.

Un-convicted men on remand can have clothes handed in or posted, but in limited amounts. Make sure to include the person’s name and prisoner number on the parcel. All parcels will be opened and checked by officers. Contact Lincoln Prison for more information on what’s allowed.

Life at Lincoln Prison

Lincoln Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release, including workshops, education and vocational courses.

Security and safeguarding

Every person at Lincoln Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

There is a Listeners’ Scheme, prison mentors and peer support schemes to aid well-being. There is addiction counselling available. Charity workshops are available and many community links, for example, volunteers who help with family visits.

All safeguarding processes are overseen by the Lincolnshire Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Lincoln Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Lincoln Prison gets an induction that lasts about a week. They will meet professionals and peers (known as ‘Insiders’) who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone is allocated a key worker officer who meets them weekly to monitor progress and discuss any problems. Men also find out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 650 men live in Lincoln Prison across 4 main residential wings. A, B and C wings hold a mix of residents while E wing holds any residents who are considered vulnerable.

All wings have access to showers, telephones, toasters and recreational activities, such as pool and table tennis.

Education and work

Lincoln offers a wide range of education, including English and maths, and also vocational courses in painting and decorating and bricklaying.

There are tailoring workshops, a laundry and a recycling centre where men can earn recognised qualifications.

Temporary release

There is no release on temporary licence (ROTL) at Lincoln.

Organisations Lincoln Prison works with

Lincoln works with the Department of Work and Pensions (DWP), Shelter and Lincolnshire Action Trust which offer varied resettlement support. Support is offered with employment, accommodation, mental and physical health and drug support services in the community.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Lincoln Prison

Lincolnshire Action Trust provide support, advice and help for children and families of a person in prison.

Telephone: 01522 663 355

Problems and complaints

If you have a problem with any aspect of the prison, please write to the prison governor.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Lincoln Prison

Governor: Paul Yates

Telephone: 01522 663 000
24 hours
Fax: 01522 663 001
Find out about call charges

Follow Lincoln Prison on Twitter

Address

HMP/YOI Lincoln
Greetwell Road
Lincoln
LN2 4BD

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Lincoln, call the safer custody hotline.

Telephone: 01522 663 287

Leave a message, including your name and telephone number, the man’s name and prisoner number and a brief description of your concern. You will be called back within 24 hours.

In an emergency, call the switchboard.

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 7 April 2020
Last updated 1 May 2020 + show all updates
  1. updated survey

  2. First published.