Lewes Prison
Lewes is a men’s prison in Lewes, East Sussex.
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Book and plan your visit to Lewes
To visit someone in Lewes you must:
- be on that person’s visitor list
- book your visit at least 24 hours in advance
- have the required ID with you when you go
At least one visitor must be 18 or older at every visit.
There may be a limit to the number of visits a prisoner can have. You can check this with Lewes.
Contact Lewes if you have more questions about visiting.
Help with the cost of your visit
If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel to Lewes
- somewhere to stay overnight
- meals
How to book family and friends visits
You can book your visit online or by telephone. You can also register for secure video calls.
You must arrive at least 45 minutes before your visit to allow for security and processing.
Booking line: 01273 785 271 The booking line is open everyday, 8:30am to 11:30am and 2pm to 4:30pm. Find out about call charges
Visiting times
- Monday: 2pm to 3:30pm
- Tuesday: 2pm to 3:30pm
- Thursday: 2pm to 3:30pm
- Saturday and Sunday: 2pm to 3:30pm
How to book legal and professional visits
You can book a face to face visit by calling the booking line.
Virtual Visits using the Video Conference Cloud, can only be booked via legalvisits.lewes@justice.gov.uk, video links cannot be booked over the phone.
Visiting times:
- Monday, Thursday, Saturday and Sunday: 2pm to 3pm and 3pm to 4pm
- Friday 9am to 10am and 10am to 11:am
Getting to Lewes
The closest railway station is Lewes. You can get a 5 minute taxi ride to the prison or it’s a 25 minute walk.
To plan your journey by public transport:
Only Blue Badge holders can park at the prison. There are 2 spaces next to the visitors centre. Tell the prison staff you are parking here, show them your Blue Badge and give them your vehicle registration number. Visitors centre staff can help you with this.
There is metered parking on the roads outside the prison.
Entering Lewes
All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.
All visitors will be given a pat-down search, including children. You may also be sniffed by security dogs.
Lewes has a dress code policy, which means visitors should wear family-friendly clothes (no vests, no low-cut tops, no shorts, no short dresses, and no headwear, other than that worn for religious reasons). You may be turned away if you are wearing items like revealing clothing or clothing with offensive slogans.
You will be able to purchase snacks from the ‘Snack Shop’ located in the main Visits Hall. You are permitted to bring in a total of £15 in coins, (you will not be permitted to bring notes into HMP Lewes).
There are strict controls on what you can take into Lewes. If you are unsure, please seek advice when booking your visit. This includes pushchairs and car seats.
When visiting your partner, family member or friend, there is an expectation that you will remain polite and respectful to all other visitors and all staff. HMP Lewes has the right to deny entry or terminate a visit if a visitor is offensive or aggressive towards any other visitor, prisoner, or member of staff.
Visiting facilities
PACT runs the visitors centre with toys and art materials and a small play area for children. Refreshments are now available.
If you have a disability, let the prison know and they will make sure your visit is on the lower level.
Family visits
HMP Lewes have introduced a new approach to Family Visits which were previously known as Family Days.
Each day will be split into two sessions, one held in the morning, and one held in the afternoon. Although the Family Visits will be shorter (3 hours per session) having two sessions will support more prisoners having the opportunity to apply for these events and spending time with loved ones.
- All visitors must be on the prisoners approved visitors list
- Children are considered an adult from their 18th birthday
- Applications are submitted by the prisoners and considered by the Family Visits Committee
- Applications are considered individually, taking into account a number of points including, the available space within the Visits Hall
- HMP Lewes is governed by the Health and Safety regulations in relations to the overall number of people permitted in the Visits Hall at any one time
- This overall figure will also include Staff and PACT
- Session times will be from 9am to 12pm and 2pm to 5pm
- The new model permits up to 20 prisoners and their families to take part in the event on each session
- Activities for children will be available
- Light refreshments will also be provided by PACT, and the Snack Shop will also be open as usual where your families can purchase light refreshments
Keep in touch with someone at Lewes
There are several ways you can keep in touch with someone during their time at Lewes.
Secure video calls
To have a secure video call with someone in this prison you need to:
- Download the Prison Video app
- Create an account
- Register all visitors
- Add the prisoner to your contact list.
How to book a secure video call
You can request a secure video call with someone in this prison via the Prison Video app.
You will receive a notification when your request has been accepted.
Phone calls
Prisoners have phones in their rooms but they will always have to call you. They buy phone credits to do this and can call anytime between 6am and midnight.
They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.
You can also exchange voicemails using the Prison Voicemail service.
Officers may listen to phone calls as a way of preventing crime and helping keep people safe.
You can send emails to someone in Lewes using the Email a Prisoner service.
Letters
You can write at any time.
Include the person’s name and prisoner number on the envelope. If you do not know their prisoner number, contact Lewes.
All post apart from legal letters will be opened and checked by officers.
Each week, prisoners can send 2 second class letters and one first class legal letter.
Send money and gifts
You can use the free and fast online service to send money to someone in prison.
You can no longer send money by bank transfer, cheque, postal order or send cash by post.
If you cannot use the online service, you may be able to apply for an exemption - for example if you:
- are unable to use a computer, a smart phone or the internet
- do not have a debit card
This will allow you to send money by post.
Gifts and parcels
You are currently not permitted to bring any items into the HMP Lewes for the person you are visiting.
Our processes here at Lewes enable all prisoners to apply for items to be sent in, items that are appropriate to their IEP Level and current status; remanded or convicted.
Process
To have Items sent in, prisoners are required to submit an application to the Reception Team, outlining what they are requesting to have sent in.
The Reception Team will review the applications and will either approve or reject it. The application will then be return to the prisoner on his wing.
If the application is approved, it will be returned to the prisoner and a copy sent to the Gate Lodge ‘the entrance into HMP Lewes’. Only once the prisoner receives an approved application, should they ask the person family member or friend, to send them the items. Please note that when sending a parcel into HMP Lewes, you are required record your (the sender) name and return address on the outside of the packing. You are also required to clearly list all the items that are within the parcel, also on the outside of the parcel.
However, all books can be sent directly to the prisoner without the prisoner having to submit an application. This includes books purchased form one of the ‘Approved Retailers’, but senders are advised to clearly identify the contents as ‘Books’ with their name and return address on the outside of the parcel.
Approved Retailers
- Blackwell
- Foyles Waterstones
- Mr B’s Emporium of reading delights
- Wordery
- W.H Smiths
- Housman’s
- Incentive plus
- Prisons Org UK
Any book purchased form a retailer not on the approved retailers list, must not be sent directly to the prisoner at HMP Lewes. These books must be sent directly to the family member/friend, who will then need to send the books to the prisoner as described above.
Prisoner are permitted to apply for items to be sent in during their first 28 days at HMP Lewes. Thereafter all prisoners may ask for further items to be sent in once every 12 months, or when they have been awarded Enhanced IEP (Incentives and Earned Privileges)
A full list of approved retailers can be found on - HMPPS Incentives Policy, Annex F.
HMP Lewes’s ‘facilities list’ tells you what is allowed in parcels and is available in the visitors centre.
All parcels will be x-rayed, checked by search dogs and tested for illicit drugs before handed over to the intended recipient.
Parcels or items within the parcel containing or contaminating, illicit items, will seized and handed to the police for further action.
Life at Lewes
Lewes is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.
Security and safeguarding
Every person at Lewes has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.
For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.
Arrival and first night
When someone first arrives at Lewes, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive, and they are only allowed 2 minutes.
They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.
Induction
Each person who arrives at Lewes gets an induction that lasts about a week. They will meet professionals who will help them with:
- health and wellbeing, including mental and sexual health
- any substance misuse issues, including drugs and alcohol
- personal development in custody and on release, including skills, education and training
- other support (sometimes called ‘interventions’), such as managing difficult emotions
Everyone also finds out about the rules, fire safety, and how things like calls and visits work.
Accommodation
Lewes holds 692 prisoners in a mixture of single and double rooms.
Facilities include a gym, library, a healthcare unit, an onsite pharmacy and a multi-faith centre.
Education and work
Lewes provides a range of work, education and training facilities including IT, kitchen work, painting and decorating, barista work, food safety and preparation, waste management, horticulture, first aid and sports leadership.
A physical education programme is offered, as well as weekly library sessions and there are courses to reduce the risk of re-offending.
Temporary release
Applications for release on temporary licence (ROTL) can be submitted and are individually assessed.
Organisations Lewes works with
Lewes works with the Samaritans to train a team of ‘Listeners’ who are then available day and night for those who need additional support.
It also works with The Forward Trust, which offers help around substance misuse and delivers a number of ‘family ties workshops’. This is in partnership with Care UK and can offer detoxification, if necessary.
Lewes also works with Storybook Dads which helps dads create a bedtime story CD or DVD for their children.
Support for family and friends
Find out about advice and helplines for family and friends.
Support at Lewes
PACT delivers family services at Lewes, offering support and advice. It works alongside Sussex Prisoners’ Families, a community organisation which provides peer support and help in court.
Problems and complaints
If you have a problem contact Lewes.
HM Prison and Probation Service publishes action plans for Lewes in response to independent inspections.
Contact Lewes
Governor: Hannah Lane
Telephone: 01273 785 100
Monday to Friday, 7am to 8pm and weekends, 7am to 5pm
There is a 24 hour redirect service outside these hours
Fax: 01273 785 101
Find out about call charges
Email: Correspondence.Lewes@justice.gov.uk
Address
HMP/YOI Lewes
1 Brighton Road
Lewes
East Sussex
BN7 1EA
Safer custody hotline
Prisoners or their families can use the safer custody hotline to report bullying or concerns about self harm or suicide.
It is staffed during office hours. At other times, there is an answerphone which is checked and followed up every day. Leave your name, the prisoners name, a return contact number and brief details about your concern and a member of staff will call you back.
Safer custody hotline: 01273 785 392
Find out about call charges
You can also email: safercustodylewes@justice.gov.uk
If it’s urgent, call the main switchboard number (staffed 24 hours a day) and ask for the orderly officer.
Help us to improve this page. Give us your feedback in this 2-minute survey.
Last updated 2 August 2022 + show all updates
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Secure video calls update.
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Updated visiting guidance based on 1 April COVID rule changes
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Added link to new safer custody information under Security and safeguarding.
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Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.
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Updated visiting information: Testing for visitors aged 12 and over.
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Updated visiting times.
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Added link to information about testing for physical contact at visits.
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New visiting times and booking information added.
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Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.
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Updated contact email address.
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Updated visiting information in line with new local restriction tiers.
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Updated visiting information in line with new local restriction tiers.
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Updated visiting information in line with new local restriction tiers.
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Updated the email contact address for families.
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Updated visiting information in line with new national restrictions in England.
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Updated visiting information in line with coronavirus restrictions.
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Updated: HMP Lewes visiting times and visiting procedure changes in line with coronavirus restrictions.
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updated survey link
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Updated survey link
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First published.