Guidance

Hull Prison

Hull is a prison and young offender institution (YOI) for men over 18 just outside Hull, East Yorkshire.

Prison visits are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Hull

To visit someone in Hull you must:

  • be on that person’s visitor list
  • book your visit 3 days in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit with a maximum of 3 visitors.

You must give 24 hours’ notice to change the date or details of a visit.

Sentenced and convicted men are entitled to 2 visits (lasting one hour) every 28 days. They can earn up to 2 extra visits each month depending on behaviour and attitude.

Residents held on remand can have 3 visits (lasting one hour) a week.

Contact Hull if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Hull
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online.

You can also book by telephone.

Booking line: 01482 282 016
Monday to Friday, 8am to 12:30pm, 1:30pm to 4pm (Fridays 3:30pm)
Find out about call charges

Visiting times:

  • Monday: 9am to 11am, 2pm to 4pm
  • Tuesday: 5:45pm to 7pm
  • Thursday: 5:45pm to 7pm
  • Friday: 9am to 11am, 2pm to 4pm

Email: legalvisits.hull@justice.gov.uk

You can also book by telephone.

Booking line: 01482 282 016
Monday to Friday, 8am to 12:30pm, 1:30pm to 4pm
Find out about call charges

Visiting times are Monday to Friday, 9am to 10am and 2pm to 3pm.

A 2-hour session can be booked, if necessary.

Getting to Hull

Find Hull on a map

The nearest railway station is Hull, around 2 miles from the prison. From there you can take a bus or taxi.

To plan your journey by public transport:

By car, head towards the ferry port and the prison is just before it. There is a free car park (number 4) for visitors on Southcoates Lane with 6 spaces for Blue Badge holders in front of the main gate.

Entering Hull

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport
  • photographic driving licence
  • citizen card
  • validated ID card

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Hull has a strict family friendly dress code policy, which means visitors should wear smart clothes. This means no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons. No multiple layers of clothing, no high boots or steel toe capped boots, no sportswear, no offensive slogans and no ripped or see-through clothing.

Each adult visitor can take money in coins (notes are not allowed) or a debit or credit card into the visiting hall. You can use this to buy food and drink from the vending machine.

There are strict controls on what you can take into Hull. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

In the visitor centre, there is a vending machine for hot drinks, baby changing facilities and disabled access. There is also a children’s play area. In the visiting hall, there is a canteen serving hot and cold drinks, sandwiches, snacks and sweets.

Family days

There are 12 family days a year. The days are made up of family activities so fathers can be with their children and partners for a longer and more relaxed visit.

Residents can apply for these on the wings and in the visitors centre.

Keep in touch with someone at Hull

There are several ways you can keep in touch with a resident during their time at Hull.

Phone calls

Residents can have phones in their rooms, depending on privileges earned. The phones only make outgoing calls so they will always have to call you. They have to buy phone credits to do this.

They can also use the phones on the wings.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call. This could take longer if the person in question is subject to public protection measures based on their offending.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Hull using the Email a Prisoner service.

You can send in photos which will be printed off and given to the resident.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Hull.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to HMPPS and include the resident’s name and prisoner number on the back.

Gifts and parcels

People at Hull are not allowed packages sent into prison.

In certain circumstances, and early on in their remand or sentencing, parcels including clothes and shoes and specific items may be permitted during a visit. This must be applied for by the resident and approved by the prison before the visit.

All parcels will be opened and checked by officers.

Contact Hull for more information.

Life at Hull

Hull is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Hull has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Hull Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Hull, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

The only exception to this may be those in custody who need additional measures put in place to protect the public.

Induction

Each person who arrives at Hull gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Over 1000 men live at the prison in a mixture of single and double rooms. All men are risk assessed before being allowed to share accommodation. They all have ensuite toilets and access to showers.

Communal areas have a mixture of activities available and men can have televisions and radios depending on their level of ‘privilege’.

A fully equipped gym and exercise yard helps promote fitness.

Education and work

Hull has a strong focus on reducing reoffending using community partnerships. Men can learn new skills and get qualifications in order to prepare them for their release, as well as doing meaningful work while in custody.

Resettlement is encouraged so many residents are employed in the kitchens, workshops and gardens.

A wide range of education is available, alongside offending behaviour, anger management and substance abuse groups.

Temporary release

Release on temporary licence (ROTL) is not routinely offered at Hull, but all applications are considered.

Organisations Hull works with

Physical and mental healthcare needs are met by the City Healthcare Partnership (CHP). It provides a Drug and Alcohol Referral Team (DART) which helps men recover from substance misuse.

Hull works in partnership with many organisations including:

  • the University of Hull
  • the University of Cambridge
  • the Learning Together Consortium
  • the Humberside Police
  • Hull City Council
  • National Probation Service
  • Dove House
  • East Riding College
  • Hull College
  • Grimsby College
  • Smile Foundation
  • Hull for Heroes
  • The Deep
  • St Stephen’s Shopping Centre
  • Trinity Market
  • RSPCA
  • Gyroscope
  • Elthringtons Fabrications
  • Luxury Gardens
  • Help for Heroes
  • British Legion
  • SSAFA
  • Imagine If
  • Mind
  • Recoop
  • Renew
  • Purple Features
  • Shelter
  • NOVUS
  • Princes Trust
  • Shannon Trust
  • Alcoholics Anonymous
  • Narcotics Anonymous
  • Beverley Bee Keepers’ Association
  • Yorkshire in Bloom
  • RHS
  • WAMITAB
  • Cities and Guilds
  • ABC Awards
  • Unlocked Drama
  • Lullaby Project
  • Pets as Therapy
  • Care Leavers Association
  • The Walk Ministries
  • EMMAUS
  • Prisoner Education Trust
  • Burnbake Trust
  • Koestler Trust
  • REMEDY

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Hull

Hull offers peer support and useful contacts to families and friends through the Prison Advice and Care Trust (PACT).

The Lincolnshire Action Trust (LAT) also works in partnership with Hull providing family services.

Problems and complaints

If you have a problem contact Hull. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Hull in response to independent inspections.

Contact Hull

Governor: Tony Oliver

Telephone: 01482 282 200
Open 24 hours
Fax: 01482 282 403
Find out about call charges

Email: candc.hull@justice.gov.uk

Follow Hull on Twitter

Address

HMP Hull
Hedon Road
Hull
HU9 5LS

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Hull, call the safer custody hotline. Leave your name, telephone number, the man’s name and prisoner number, and a brief message about your concern. This is an answerphone regularly checked by staff and someone will call you back within 24 hours.

Telephone: 01482 282 273

In an emergency, telephone: 01482 282 200

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 24 March 2020
Last updated 28 May 2020 + show all updates
  1. Added confirmation of secure video calling availability at this prison.

  2. added survey link

  3. Prison visits update.

  4. First published.