Guidance

Foston Hall Prison and Young Offender Institute

Foston Hall is a prison and young offender institute (YOI) in Derbyshire for women aged 18 and over.

Book and plan your visit to Foston Hall

To visit someone in Foston Hall you must:

  • be on that person’s visitor list
  • book your visit at least 2 days in advance
  • have the the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Foston Hall.

Contact Foston Hall if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Foston Hall
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You must book your first visit by telephone. All other visits can be booked either by telephone or online.

Telephone: 0300 060 6516
Monday to Friday, 9am to 6pm
Find out about call charges

Online: book your visit online

Visiting times:

  • Monday: 2pm to 4pm
  • Wednesday: 2pm to 4pm
  • Thursday: 2pm to 4pm
  • Friday: 2pm to 4pm
  • Saturday: 9:30am to 11:30am, 2pm to 4pm
  • Sunday: 9:30am to 11:30am, 2pm to 4pm

Email: hmppsvisitbooking@justice.gov.uk

Visiting times are Monday to Friday, 8:30am to 11:30am and 2pm to 4:30pm.

Getting to Foston Hall

Find Foston Hall on a map

The closest railway station is Tutbury and Hatton, which is a short taxi ride from Foston Hall. Buses run from Burton-on-Trent and Uttoxeter.

To plan your journey by public transport:

There is limited parking at Foston Hall, including spaces for Blue Badge holders.

Entering Foston Hall

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport
  • driving licence
  • benefit book
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

All visitors will need to be given a pat-down search, including children.

Each adult visitor is allowed to take in a maximum of £10 in coins (notes are not allowed). The money can be used to buy food and drink from the tea bar in the visiting hall.

There are strict controls on what you can take into Foston Hall. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre outside the main gate with toilet facilities and a small play area for children.

There is also a tea bar and a small play area in the visits hall.

Family days

Foston Hall holds regular family days which give residents more time to spend with family and loved ones in a relaxed setting. The days include organised activities and tours around the prison’s animal sanctuary. Residents can give their families more information about these days.

Keep in touch with someone at Foston Hall

You may not be able to speak with someone at Foston Hall during their first few days. This is because it can take time to approve who they can be in touch with.

Women do not have phones in their rooms so they will always need to call you rather than you call them.

Phone calls

Residents can phone anyone named on their list of friends and family. This list is checked by security. Every resident is given £2 credit for telephone calls when they first arrive.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Foston Hall using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Foston Hall.

Letters

Include the person’s name and prison number on the envelope.

If you do not know their prison number, contact Foston Hall.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send postal orders and cheques. These should be made payable to HMPPS. Also include a cover note with the name and prison number of the resident you want the money to go to.

Gifts and parcels

People in Foston Hall are given a list of approved items that can be sent to them as gifts. Contact Foston Hall for more information on what’s allowed.

Make sure to include the person’s name and prison number on the parcel.

All parcels will be opened and checked by officers.

Life at Foston Hall

Foston Hall is committed to providing a safe and educational environment where women can learn new skills to help them on release.

Security and safeguarding

Every person at Foston Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

If you have concerns about the safety or wellbeing of a woman in Foston Hall, call the crisis line.

Representatives of Derby Social Services work on site and all safeguarding processes are overseen by the Derby Safeguarding Adults Board.

Foston Hall also trains residents to be ‘listeners’ for those who need support during difficult times.

Arrival and first night

When a resident first arrives at Foston Hall, they are taken to the First Night Centre. They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs. They will be given a meal and offered a pack of essential items, including drinks and snacks.

They will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

Induction

Each person who arrives at Foston Hall gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 300 women live at Foston Hall across 7 units holding up to 60 women each.

Education and work

Residents can study a range of subjects within the education department to help them find work on release, including cleaning services, hairdressing and beauty therapy.

They can also gain experience and qualifications in the gardens, gym, textile workshop and kitchens.

Foston Hall also runs a number of accredited offending behaviour programme courses.

Temporary release

Foston Hall residents have the opportunity to leave the prison for short periods of time. This is known as release on temporary licence. It can be used to gain work experience in the local community, maintain family ties and prepare for release.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Foston Hall. If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Foston Hall in response to independent inspections.

Contact Foston Hall

Governor: Andrea Black

Telephone: 01283 584 300
Monday to Friday, 9am to 5pm
Fax: 01283 584 301
Find out about call charges

Follow Foston Hall on Twitter

Address

HMP/YOI Foston Hall
Foston
Derby
Derbyshire
DE65 5DN

See map

Crisis line

If you have concerns about the safety or wellbeing of a woman in Foston Hall, call the crisis line.

Telephone (24 hours): 01283 584 319
Find out about call charges

Published 2 October 2019