Guidance

Brinsford Prison

Brinsford is a prison and young offender institution (YOI) in Featherstone, near Wolverhampton, for men aged 18 to 21.

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Book and plan your visit to Brinsford

To visit someone in Brinsford you must:

  • be on that person’s visitor list
  • book your visit at least 2 days in advance
  • have the required ID with you when you go

You can book 28 days in advance to visit most prisoners, or 14 days in advance for prisoners on remand. You must give at least 2 days notice if you want to book or change a visit.

Prisoners can have up to 3 visitors aged 10 or older at a time, and 3 children under 10 for any visit.

Children aged 17 or under must be accompanied by an adult who is on the prisoner’s approved visitor list.

There may be a limit to the number of visits a person can have. You can check this with Brinsford.

All prisoners can have one reception visit from their next of kin and one other adult. To book a reception visit call the booking line.

Contact Brinsford if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Brinsford
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online or by telephone.

Telephone booking line: 0300 060 6500

Find out about call charges

The booking lines are open:

  • Monday, Wednesday and Friday: 12pm to 5pm

  • Tuesday and Thursday: 9am to 5pm

Visiting times:

  • Monday, Tuesday, Thursday, Saturday and Sunday: 2pm to 4pm
  • Wednesday and Friday: no visits

Booking slots are allocated to specific wings each day. This will be explained upon booking.

Legal visit times:

  • Monday to Thursday: 8:45am to 12pm and 1:45pm to 4pm

Video link times:

  • Monday to Friday: 8:45am to 12pm and 1:45pm to 4pm

You can book your visit by telephone. Booking line: 0300 060 6500
Monday to Friday, 9:15am to 12pm and 1pm to 4pm
Find out about call charges

Getting to Brinsford

Find Brinsford on a map

Brinsford is about 6 miles from the closest railway station, Wolverhampton. Local buses run from the station to Featherstone but you will need to walk the last mile to Brinsford. Any visitors arriving by bus should let the visitors centre know on the day in case of potential delays. Alternatively, you can take a taxi.

To plan your journey by public transport:

If you are travelling by car, use the postcode WV10 7PY in your sat nav.

There is a visitors car park next to the visitors centre, which includes disabled parking spaces.

Entering Brinsford

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID for all visitors.

All visitors will be given a pat-down search, including children. You may also be sniffed by security dogs.

Visitors should dress appropriately. You may be turned away if you are wearing items like revealing clothing or clothing with offensive slogans or imagery.

There will be no refreshments available during your visit.

There are strict controls on what you can take into Brinsford. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by staff in the visitors centre at the start of your visit. If you break the rules, or your behaviour is unacceptable your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by PACT. There will be no refreshments available during your visit.

The centre is open from 4pm on Mondays and 12pm on all other visiting days.

Family days

Family days are not currently available.

Keep in touch with someone at Brinsford

There are several ways you can keep in touch with someone during their time at Brinsford.

Secure video calls

To have a secure video call with someone in this prison you need to:

  • Download the Prison Video app
  • Create an account
  • Register all visitors
  • Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Phone calls

Prisoners have phones in their cells but these cannot receive incoming calls so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Brinsford using the Email a Prisoner service.

You can also attach photos and receive replies.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Brinsford.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Brinsford are given a list of approved items that they can order through a catalogue system. You can send them money for this.

Prisoners can also apply to have their own clothes sent to them. If you receive an approved clothing application, you can send in clothes. You should include a copy of the approved application in the parcel. Make sure to also include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Contact Brinsford for more information on what’s allowed.

Life at Brinsford

Brinsford is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Each person is supported based on their specific educational and personal needs.

Security and safeguarding

Every person at Brinsford has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

Arrival and first night

When someone first arrives at Brinsford, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

New prisoners will spend their first night in a dedicated first night centre where staff are specifically trained to support people through the transition to prison life. They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Brinsford gets an induction on a specialised unit that lasts 3 days. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions and offending behaviour programmes
  • information about day-to-day life at Brinsford and how to make the best of their time there

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Just under 600 prisoners are at Brinsford across 5 units. Many prisoners get their own cell. Prisoners on the ‘enhanced’ behaviour level can apply to be in unit 5, where cells include a shower.

Prisoners have access to a gym, sports hall and outdoor pitches and can take part in a varied programme of work and education activities.

Brinsford also has a diverse, multi-faith chaplaincy team providing support to prisoners.

Prisoners and staff work together to make sure that everyone at Brinsford takes care of each other and their environment. Levels of cleanliness and hygiene are important.

Brinsford has a prisoner council. Representatives attend regular meetings and share information with other prisoners. They can also raise issues on their behalf.

Education and work

Prisoners have access to education and training provided by NOVUS. A range of academic and vocational courses are provided based on the needs of our prisoners.

Brinsford offers a wide range of activities and work roles based on personal development and employability skills. Activities include:

  • domestic duties
  • cleaning duties
  • kitchen
  • gym
  • chapel
  • library
  • gardens
  • painting parties
  • careers advice
  • painting and decorating
  • cookery
  • industrial cleaning
  • music
  • construction services
  • physical education
  • industrial packing
  • catering

As a key partner with the local chamber of commerce, Brinsford is continually assessing local projects to expand employment opportunities.

Brinsford also runs a number of accredited offending behaviour programmes.

Temporary release

Prisoners at Brinsford may be eligible for release on temporary licence (ROTL). This is assessed on individual factors and circumstances. ROTL can be used to prepare prisoners for employment and release. Success on ROTL can lead to other benefits, such as weekend home visits.

Brinsford also operates the Home Detention Curfew (HDC) early release scheme. Prisoners who are eligible for HDC will be told when they can apply for this. Approval for HDC will be based on things like behaviour, meeting sentence plan targets and having a suitable home to go to. If prisoners do not have access to a suitable home, they can still apply for early release using accommodation provided by our partners BASS.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Brinsford

The visitors centre at Brinsford is run by PACT.. Trained, experienced staff are available during visit sessions to help families. They will also give people information about the range of support services available in the local community.

The team includes a dedicated family engagement worker and a child support worker who have specific roles. These roles include child activity and community support, as well as help for prisoners in repairing difficult or damaged family relationships.

Call or ask in the visitors centre for more information.

Telephone: 01902 533 540
Find out about call charges

Problems and complaints

If you have a problem contact Brinsford.

HM Prison and Probation Service publishes action plans for Brinsford in response to independent inspections.

Contact Brinsford

Governor: Amanda Hughes

Telephone (24 hours): 01902 533 450

Find out about call charges

Address

HMP/YOI Brinsford
New Road
Featherstone
Wolverhampton
WV10 7PY

See map

In an emergency

If you think the prisoner is at immediate risk please call the switchboard on 01902 533450 and ask for the Orderly Officer and explain that your concern is an emergency.

Safer custody hotline

If your concern is urgent but not life-threatening, please call the Safer Custody Helpline on 01902 533565. Leave your name and contact number, the name and prisoner number of the person you are calling about and a brief message. A member of the safety team will call you back.

Published 5 May 2020
Last updated 15 February 2024 + show all updates
  1. Opening hours updated for visits booking telephone line.

  2. Updated visiting guidance based on 1 April COVID rule changes

  3. Added link to new safer custody information under Security and safeguarding.

  4. Updated visiting information: Testing for visitors aged 12 and over.

  5. Updated physical contact guidance

  6. Revised visiting times for family, friends and significant others.

  7. New visiting times and booking information added.

  8. Prison has resumed visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

  9. Update visit info

  10. Updated visiting information in line with new local restriction tiers.

  11. Updated visiting information in line with new local restriction tiers

  12. Updated visiting information in line with new local restriction tiers

  13. Updated visiting information in line with new national restrictions in England.

  14. Updated visiting information in line with coronavirus restrictions.

  15. Added confirmation of secure video calls made available at this prison.

  16. Updated: HMP Brinsford visiting times and visiting procedure changes in line with coronavirus restrictions.

  17. Updated governor name

  18. First published.