The UK diplomatic presence in Austria consists of three missions - the British Embassy, the UK Mission to the United Nations and the UK Delegation to the Organization for Security and Cooperation in Europe. The missions are co-located in Vienna. Please visit the individual webpages for information.

We develop and maintain the close relationship between the United Kingdom and Austria. The main work of this is through the EU, where economic and Eurozone issues, energy policy and the single market are important. We also work together to increase international security. We champion British exports and encourage inward investment into the UK; our consular section supports British nationals in Austria.

Vienna is part of the Central European Network and works in partnership with embassies in neighbouring countries to report on issues of common interest.

Our services

Our Consular Section is open Monday to Friday, by appointment only.

Out-of-hours emergency assistance

British nationals who need emergency assistance outside normal office hours should call +43 (1) 716130 where they will be given details on how to proceed and how to contact a duty officer if needed.

Emergency travel documents

We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel. If you are due to travel in the next 24 hours, you should contact your nearest embassy as soon as possible.

For all other applications, please check what you must bring with you and then make an appointment at your nearest embassy using the link below.

Please call your nearest embassy for advice before making an appointment if:

  • you have never applied for a British passport before
  • you are applying on behalf of a child

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

You may not be able to get a police report if your passport is lost, in this case you can report it as lost at any Fundbüro (Lost Property Office) in Austria. If the Emergency Travel Document is for a minor, we will need to have written confirmation from both parents.

Book an appointment for an emergency travel document in Vienna


For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website.

Please note that our Consular section cannot deal with individual enquiries about passport applications.


This Embassy does not deal with visa matters. For information on whether you need a visa to travel to the United Kingdom and how to apply, please see the UK Visas & Immigration page.

Notarial and documentary services

Information about official documents, certificates, and notes available at the Consular section in Vienna.

Registering a birth or death

From 14 January 2015, UK birth registrations and death registrations in Austria will transfer from the British Embassy Vienna to the Foreign & Commonwealth Office (FCO) in the UK.

There are no changes to the entitlement to register a birth or death. The processing time will remain the same. However, you will now need to allow extra time for the documents to be sent to and from the UK. See or for further information.

Getting married in Austria

If you are a British national getting married in Austria, contact the Austrian authorities where you’re planning to get married to find out what you need to do.

Austrian authorities require every British national living in Austria or outside the UK to prove they are free to marry. You’ll need to first post notice of marriage at the British Embassy in Vienna, and then get a certificate of no impediment (CNI) issued by the Embassy to prove to local authorities you’re allowed to marry.

See our notarial and documentary services guide for more information.

If you live in the UK please use this tool to find out what you need to do.

Prisoner pack

We have produced guides for British Nationals who have been imprisoned in Austria:

Travel advice

Travel advice for Austria. Information, news and updates to ensure you stay safe, avoid problems, and make informed decisions when living or travelling in Austria.

Travelling with children

Child protection is a high priority for the UK Visa & Immigration Agency, and UK/Austrian border officials are especially vigilant in the case of minors (i.e. children under 18) travelling on their own or in the company of adults who are not their parents or legal guardians. Carrying a letter of consent for minors is a precautionary measure recommended by the UK and Austrian authorities. It does not, however, automatically guarantee the problem-free movement of minors who are not travelling with the person legally exercising parental care over them.

Letter of Consent for Minors travelling to UK

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Police Criminal Records Checks

UK police records

In certain circumstances the Austrian authorities may ask for a “Strafregisterauszug” (police record) from the UK authorities. This is required if, for example, your are setting up a company in Austria, or to support job applications, secure residency status, secure visa extensions, open bank accounts, obtain visas for a third country, etc.

For full information on obtaining a Police Criminal Records check from the UK, please consult the information contained on the Disclosure and Barring Service checks page. Please note that the Consular Section in Vienna cannot make applications on your behalf.

Austrian police records

In Austria a criminal records certificate (“Strafregisterbescheinigung” or “Strafregisterauszug”) can be obtained by submitting an application in person at a local police authority (outside Austria through the local Austrian Embassy). The relevant form can be found on the Austrian government Criminal Records web page, which also contains full information on the application procedure (e.g. the required documents, fees, etc. Please not that this is currently available in German language only).

Please note that the Embassy’s Consular Section and the regional Consulates are not in a position to provide British citizens resident in Austria with any form of letter with regard to police records.

Guides we produce

We also produce guides for British nationals who need information about services that are not provided by the Embassy, but that you may find useful in specific circumstances.

Living in Austria - general information and links for British nationals who have a residence in Austria

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds

  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital

  • help people with mental illness

  • do all we properly can to contact you within 24 hours of being told that you have been detained

  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping

  • contact family or friends for you if you want

  • make special arrangements in cases of terrorism, civil disturbances or natural disasters

UK law says we have to charge for some services. Details of our current fees and the standards of service you can expect to receive are on display in our Consular section.

What our consular section cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings

  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures

  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers

  • get you better treatment in hospital or prison than is given to local people

  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)

  • make travel arrangements for you, or find you work or accommodation

  • make business arrangements on your behalf

Our people

Susan le Jeune d'Allegeershecque CMG

Susan le Jeune d'Allegeershecque CMG

Ambassador to Austria and UK Permanent Representative to the United Nations and other International Organisations in Vienna

Contact us

British Embassy Vienna

Jauresgasse 12
1030 Vienna

Access and opening times

UK Mission to the United Nations Vienna

Jauresgasse 12
1030 Vienna

Access and opening times

United Kingdom Delegation to the Organization for Security and Co-operation in Europe (OSCE)

Jauresgasse 12
1030 Vienna

Access and opening times