The British Embassy in Vienna maintains and develops relations between the UK and Austria.
In addition to the British Embassy, the UK’s diplomatic presence in Austria also consists of the UK Mission to the UN and the Delegation to the Organization for Security and Co-operation in Europe (OSCE).
Find out more about our work on the UK and Austria news page.
Getting help in Austria
If you need urgent medical help or are a victim of crime, call the local emergency services on 112. Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.
In many situations, you will be able to help yourself without needing to contact the British Embassy. Check our guidance on:
- finding English-speaking lawyers, funeral directors and translators and interpreters in Austria
- dealing with a death in Austria
- being arrested in Austria
- getting help if you’re a victim of crime
- what to do if you’re in hospital
- travel advice for Austria
If you need urgent or emergency assistance
We can help British nationals in emergencies in Austria. We will prioritise helping those who are vulnerable and need our help the most. For example if you:
- have been injured or assaulted
- are arrested for a crime
- know a British national in Austria who has died and you need assistance
If you need emergency assistance, or if our guidance has not given you the help you need:
- in Austria call +43 (1) 716 130
- in the UK call +44 (0) 20 7008 5000
Our phone lines are open 24/7.
If you cannot use your passport
You can apply for an emergency travel document if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you do not need to travel urgently, you should still report a lost or stolen passport.
Getting a visa to the UK
The British Embassy does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration.
A Schengen visa or residence permit does not allow you to travel to the UK without a visa. You can check if you need a visa and apply for one.
Official documents and services we provide
Support for British nationals living in Austria
Read our guidance for living in Austria for information on travelling to, living, working and studying there.
You can find a full list of UK help and services available in Austria.