British Ambassador to Russia
We represent the British government in its relations with the Russian government and support the range of British interests in Russia through broadly based cooperation which is of benefit to both countries.
We help bilateral political relations between UK and Russia and work closely with the Russian government to address international issues of concern. We support British exports to, and investment in, Russia, providing a wide range of services to both British and Russian businesses. We encourage a low-carbon, high growth global economy, support world-class science and innovation collaboration between the UK and Russia, as well as links between the armed forces in both countries.
We provide advisory services and help to British citizens in Russia. We issue entry clearances for foreign nationals wishing to travel to the UK and provide advice on all aspects of UK immigration requirements.
Services for British nationals
If you’re in Russia and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call 007 495 956 7200 or 007 812 320 3200 if you’re in North-West Russia. If you’re in the UK and concerned about a British national in Russia, call 020 7008 1500.
Get or renew a passport
The British Embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you’re due to travel in the next 24 hours, contact us as soon as possible.
If you arrived in Russia on a Russian visa, its replacement must be obtained via visa sponsor in order to leave Russia. If you apply for an ETD because your passport has been lost or stolen, you will be expected to produce a Police report when applying for an exit visa from Russian authorities.
- are over 16 years old and
- are a British citizen and
- have previously owned a British passport
- over 16 years old but have not owned a British passport before or
- not a British citizen or
- applying for a child under 16 years old
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Moscow.
Travel advice: For information and advice on travelling to Russia, see travel advice for Russia.
Get a visa
The British Embassy can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Please also read our update on visa services in Russia.
Marriage and civil partnerships
We issue certificates of no impediment. For information on getting married in Russia, see getting married abroad.
Register a birth or death
If the death occurred in Russia and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Read our guidance on coping with death abroad.
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Russia. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
Notarial services are only offered in the British Embassy, Moscow. We do not offer notarial services at our other consulates. See the full list of notarial and documentary services we provide.
The embassy does not provide legalisation services.
Ask the UK government to get a UK document legalised (certified as genuine).
Information for British nationals who are considering entering into surrogacy arrangements in foreign countries can be found in our Surrogacy Overseas publication.
More information related to the process is available on the following pages of our website:
Local service provider lists
We provide the following:
Please note that inclusion in these lists does not constitute official endorsement by the British Consulate or the UK government.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad
For more information on the services we provide, see Support for British nationals abroad: A guide.
General information on living in Russia
What our consulates cannot do for you
Although we try to help British nationals in a wide range of situations, we also cannot:
- help you enter a country, for example, if you don’t have a visa or your passport is not valid
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in Russia.
British Embassy Moscow
Smolenskaya Naberezhnaya 10
Telephone (consular/press and general enquiries) +7 495 956 7200
Fax (general) +7 495 956 7481
General enquiries email@example.com
Visa enquiries to Visa Application Centre https://ukvi-international.faq-help.com/
Consular Services for British Nationals RussiaConsular@fco.gov.uk
Media enquiries Media.Moscow@fco.gov.uk
British Council firstname.lastname@example.org
The British Embassy is open Monday to Friday 9am to 1pm and 2pm to 5pm
The Consular section is open 9am to 12pm (except public holidays).
All consular services by appointment only. Please book your appointment online