The British Embassy in Moscow is responsible for supporting the interests of the UK in Russia. This includes providing services to British nationals in Russia and representing the British government in its relations with the Russian government.

Find out more on our UK and Russia news page.

We provide services to British nationals living in and visiting Russia. You can access UK government services while in Russia.

FCDO advises against all travel to Russia

The Foreign, Commonwealth & Development Office (FCDO) advises British nationals against all travel to the whole of Russia. If you are in Russia and your presence is not essential, we strongly advise that you consider leaving. Find out more in our Russia Travel Advice which includes information on returning to the UK.

Urgent assistance

If you’re in Russia and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Russia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 495 956 72 00. If you experience technical difficulties please call +44 20 7008 5000.

Our staff are working remotely as our building is closed. When calling, you may therefore hear a message stating that our offices are closed. However, we are available 24/7. Please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to an officer.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you arrived in Russia on a Russian visa, its replacement must be obtained via visa sponsor in order to leave Russia. If you apply for an ETD because your passport has been lost or stolen, you will be expected to produce a Police report when applying for an exit visa from Russian authorities.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

See the full list of notarial and documentary services we provide. Please request your appointment online by choosing a specific service you require.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Russia.

We also provide services in Ekaterinburg.

Our people

Deborah Bronnert CMG

British Ambassador to Russia

Contact us

British Embassy Moscow

121099 Moscow
Smolenskaya Naberezhnaya 10

Telephone (consular, press and general enquiries)
+7 495 956 72 00 / +44 20 7008 5000

Fax (general)
+7 495 956 7481

Visa enquiries to Visa Application Centre

Media enquiries

The British Embassy is open Monday to Friday
9am to 1pm and 2pm to 5pm

Consular assistance is available 24/7 by phone or online, including for making an appointment if one is necessary. Face-to-face services are available by appointment only.
+7 495 956 72 00

Use our contact form for consular enquiries:

For enquiries that are not about consular issues, email:

Access and opening times

Corporate information