British Ambassador to Russia
We maintain and develop relations between the UK and Russia. The British Embassy in Moscow provides services to British nationals living in and visiting Russia.
We help bilateral political relations between UK and Russia and work closely with the Russian government to address international issues of concern. We support British exports to, and investment in, Russia, providing a wide range of services to both British and Russian businesses. We encourage a low-carbon, high growth global economy, support world-class science and innovation collaboration between the UK and Russia, as well as links between the armed forces in both countries.
Find out more on our UK and Russia news page.
We provide services to British nationals living in and visiting Russia. You can access UK government services while in Russia.
If you’re in Russia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call 007 495 956 7200 or 007 812 320 3200 if you’re in North-West Russia. We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call +44 1908 516666. If you’re in the UK and worried about a British national in Russia, call 020 7008 1500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you’re due to travel in the next 24 hours, contact us as soon as possible.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you arrived in Russia on a Russian visa, its replacement must be obtained via visa sponsor in order to leave Russia. If you apply for an ETD because your passport has been lost or stolen, you will be expected to produce a Police report when applying for an exit visa from Russian authorities.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Moscow or to make an appointment to apply for an emergency travel document at the British Consulate General St Petersburg.
Other consular services
Notarial and documentary services
See the full list of notarial and documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in Russia.
We also provide services in:
British Embassy Moscow
Smolenskaya Naberezhnaya 10
Telephone (consular/press and general enquiries) +7 495 956 7200
Fax (general) +7 495 956 7481
General enquiries firstname.lastname@example.org
Visa enquiries to Visa Application Centre https://www.gov.uk/browse/visas-immigration
Consular Services for British Nationals RussiaConsular@fco.gov.uk
Media enquiries Media.Moscow@fco.gov.uk
British Council email@example.com
The British Embassy is open Monday to Friday 9am to 1pm and 2pm to 5pm
The Consular section is open 9am to 12pm (except public holidays).
All consular services by appointment only. Please book your appointment online
We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call +44 1908 516666.Access and opening times