We maintain and develop relations between the UK and Russia. The British Embassy in Moscow provides services to British nationals living in and visiting Russia.

We help bilateral political relations between UK and Russia and work closely with the Russian government to address international issues of concern. We support British exports to, and investment in, Russia, providing a wide range of services to both British and Russian businesses. We encourage a low-carbon, high growth global economy, support world-class science and innovation collaboration between the UK and Russia, as well as links between the armed forces in both countries.

Find out more on our UK and Russia news page.

We provide services to British nationals living in and visiting Russia. You can access UK government services while in Russia.

Emergency assistance

If you’re travelling in Russia, see our Russia Travel Advice about coronavirus (COVID-19).

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Russia and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Russia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 495 956 72 00.

Our staff are working remotely as our building is closed. When calling, you may therefore hear a message stating that our offices are closed. However, we are available 24/7. Please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to an officer.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you arrived in Russia on a Russian visa, its replacement must be obtained via visa sponsor in order to leave Russia. If you apply for an ETD because your passport has been lost or stolen, you will be expected to produce a Police report when applying for an exit visa from Russian authorities.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

Starting from 22 June 2020, the British Embassy Moscow will be offering a limited number of slots for notarial services, only in exceptional circumstances. Please request your appointment online by choosing a specific service you require.

See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Russia.

We also provide services in Ekaterinburg.

Our people

Deborah Bronnert CMG

British Ambassador to Russia

Contact us

British Embassy Moscow

121099 Moscow
Smolenskaya Naberezhnaya 10

Contact form

Telephone (consular, press and general enquiries)
+7 495 956 72 00.

Fax (general)
+7 495 956 7481

Visa enquiries to Visa Application Centre

Media enquiries

The British Embassy is open Monday to Friday
9am to 1pm and 2pm to 5pm

Consular assistance is available 24/7 by phone or online, including for making an appointment if one is necessary. Face-to-face services are available by appointment only.
+7 495 956 72 00

Use our contact form for consular enquiries:
For enquiries that are not about consular issues, email: ukinrussia@fcdo.gov.uk.

Access and opening times

Corporate information