Guidance

Universal Credit welcome guide

A short guide to claiming Universal Credit, how it works and tops up your earnings to make work pay

Documents

Universal Credit welcome guide

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Welsh: Credyd Cynhwysol canllaw croeso

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail

This guide gives a brief overview of what Universal Credit is.

It provides information about the main features of Universal Credit, including:

  • your work coach and claimant commitment
  • the monthly payment
  • advice on managing your money
  • renting and childcare costs
  • how Universal Credit tops up your earnings to help make work pay

It also covers how to get up and running with Universal Credit, what happens when you find work, and what changes you’ll need to contact us about.

Part of the Universal Credit toolkit for partner organisations.