Personal Independence Payment (PIP) assessment guide for assessment providers

Guidance for health professionals carrying out PIP assessment activity and for those responsible for the quality of PIP assessments.



Each part of the guide focuses on a different part of the process.

The guidance is intended to supplement the contract documents agreed with assessment providers as part of the commercial process.

If you currently get PIP or would like to apply for it, read the PIP guide for claimants.

Published 8 April 2013
Last updated 5 November 2018 + show all updates
  1. Various updates to part 1 of the guidance. HTML and PDF updated. Clarification in paragraph 1.4.3 on handling further evidence at a face-to-face consultation. Addition of 'audiologist’s report' to sources of evidence list in paragraph 1.4.5. Added paragraph 1.6.33 on assessment rooms representing an ideal environment. Removed hearing examination example from 1.6.36. Added paragraph 1.6.73 on evidence required to request home consultations. Removed paragraphs on further evidence due to duplication in paragraph 1.4.3. Various revisions and clarifications to 'Award review dates' to bring the assessment guide in line with revised DWP operational guidance.
  2. Part 1 - added section 1.5.2. Part 2 - the term 'anxious' changed to 'panicked' in the illustrative example for descriptor B in activity 11 'planning and following journeys'. Both HTML and PDFs updated.
  3. Corrected guidance in part 2 of the assessment guide about activity 11 'Planning and following journeys'.
  4. Guidance update to reflect the Upper Tribunal MH judgment on mobility activity 1 (activity 11).
  5. Added HTML versions of the guidance (no changes to the information).
  6. Point 2.2.6 from previous edition of 'PIP assessment guide part 2: the assessment criteria' removed. Removal done to provide clarity to health professionals. The numbering of points within section 2.2 of this edition (from 2.2.6 onwards) therefore affected.
  7. Guidance split into 3 PDFs: the assessment process, the assessment criteria, and health professional performance. Guidance updated to reflect recent case law on our interpretation of 'safely'. Also updates on how to assess claimants with sensory impairments under activity 9 (engaging with other people face to face) and activity 11 (planning and following a journey). Clarified how to assess claimants with mental health issues under activity 11.
  8. Updated the guide with revised sections on Award Reviews, Additional Support, Appointees and Claims from those living outside the UK. The update also includes small amendments to Daily Living Activity 4 (Washing and bathing) and Daily Living Activity 6 (Dressing and undressing).
  9. Updated the guide with revised guidance for health professional and providers on the processes they must put into place for auditing PIP assessments.
  10. Added revised guide that has been clarified using feedback from users.
  11. Clarified the guidance in part 3.4 about daily living activities 1, 2, 3, 4, 5, 7, 8 and 9 and part 3.5 about mobility activity 11.
  12. Updated assessment guide: 2.2 clarification of definition of 'vulnerable claimant's; 2.5 revised 'paper-based reviews' processing guidance; 2.10 clarification of claimants with additional support needs which relates to a defined range of health conditions; 3.3 further guidance on 'reliability'; 3.4 updates about 'administration of medication'; 3.5 further guidance for planning and following journeys; 4.5 and 5.4 updates about the audit criteria.
  13. Updated the to correct a few small errors in the previous version and to clarify where some of the text was unclear. New guidance at paragraphs 2.4.21a-2.4.21b and 2.13.22-2.13.23. Additional notes have been added to assist in the interpretation of activities 3 and 11 and there have been some changes to the quality audit criteria.
  14. First published.