LRS: complaints process

How to make a complaint about LRS products and services


LRS complaints process

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The LRS aims to provide a first-rate service to its customers and stakeholders.

The easiest and quickest way to resolve and concerns is the contact the LRS service desk.

However, if you are not entirely satisfied with with the response from the service desk you have the option of using the formal complaints procedure.

Published 28 March 2014
Last updated 13 October 2017 + show all updates
  1. New version of LRS compaints process uploaded on 13 October 2017.
  2. New version of LRS complaints process uploaded on 19 January 2016.
  3. Minor editorial change
  4. First published.