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Guidance

LRS: complaints process

How to make a complaint about LRS products and services

Documents

LRS complaints process

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Details

The LRS aims to provide a first-rate service to its customers and stakeholders.

The easiest and quickest way to resolve and concerns is the contact the LRS service desk.

However, if you are not entirely satisfied with with the response from the service desk you have the option of using the formal complaints procedure.