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Guidance

Using the learning records service (LRS)

Guides for learning providers, local authorities and awarding organisations on how to use the learning records service and manage event data challenges.

Applies to England, Northern Ireland and Wales

Documents

List of learning providers: April 2024

List of awarding organisations: May 2023

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Awarding organisations managing event data challenge requests

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Event data challenge background guide

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Details

The Education and Skills Funding Agency (ESFA) closed on 31 March 2025. All activity has moved to the Department for Education (DfE). You should continue to follow this guidance.

Using the LRS for learning providers

Learning providers (such as schools, colleges, further education providers and higher education providers) can find how to use the LRS portal to:

  • manage unique learner numbers (ULNs) for your learners
  • manage users for your organisation
  • use batch files to manage multiple ULNs
  • review and process exception codes from the system using the batch exception function
  • verify a learner’s ID
  • access support and guidance from the LRS service desk

Using the LRS for awarding organisations (AOs)

AOs can find out how to use the portal to upload learner qualifications that they authorise and award in the UK onto the personal learning record (PLR). The PLR is linked to a learner’s unique learner number (ULN).

Learning provider lists

This is a list of organisations who can view the qualification data on a learner’s personal learning record (PLR).

It’s updated on the first Tuesday of each month, and is published to ensure transparency for learners and awarding organisations.

Event data challenge documents

A learning provider or local authority may raise an event data challenge where there’s a problem with a learning event (qualification) on a PLR.

Awarding organisations can use these guidance documents to help them resolve event data challenge requests.

Use the validation tool to test if a batch file you have prepared for upload is in the correct format.

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