This customs information paper is to notify traders of a new email address set up specifically for policy related queries.
PDF, 17.9KB, 1 page
The new email address should only be used for customs policy queries concerning Community System Provider and Import Control System (ICS).
Queries relating to the ICS system should be sent to to the usual email address.
19 June 2015
HM Revenue & Customs
Customs Information Papers
Import and export: customs declarations, duties and tariffs
Don’t include personal or financial information like your National Insurance number or credit card details.